At a Glance
- Tasks: Design user-friendly experiences that disrupt the payments industry and enhance customer satisfaction.
- Company: Join Super Payments, a fast-growing fintech company on a mission to make payments free for businesses.
- Benefits: Enjoy flexible working, tax-advantaged share options, and a supportive work-from-home setup.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be part of a customer-obsessed team that values innovation and collaboration in product design.
- Qualifications: Proven experience in product or UX design with strong communication skills.
The predicted salary is between 50000 - 70000 € per year.
Our mission is to use data and AI to make payments free for businesses, so that everyone wins. By removing payment fees and passing savings back to customers, we are disrupting the payments industry while helping businesses increase sales and loyalty. With Buy Now, Pay Later (BNPL) free for merchants and 0% card payment processing, Super gives businesses a powerful way to reduce costs, grow sales, and reward customers. Already trusted by thousands of businesses and more than 4 million customers, Super is growing fast, supported by leading investors including Accel, Union Square Ventures and LocalGlobe, and led by Samir Desai, founder and former CEO of Funding Circle.
Our Values
- Customer obsessed: We only succeed when our customers do.
- Move fast: Build, test and improve quickly. Progress matters more than perfection.
- Own it: Be accountable, solve problems, and make it happen.
- Be open: Act with honesty and respect. Transparency builds trust.
- Win together: Collaboration beats ego every time.
At Super Payments, we believe exceptional Product Design is a deeply collaborative, end‑to‑end process. We are looking for a holistic, T‑shaped Product Designer who is as comfortable consuming user research as they are translating those insights into slick, highly usable experiences. You will sit at the intersection of user needs, business goals, and technical feasibility. We value high‑impact, systems‑based design. Your ability to leverage and evolve our existing design system to architect an elegant new interaction, streamline an onboarding flow, or test a meaningful copy update is what will drive your success here.
To guide your design decisions, you’ll be surrounded by a close‑knit, cross‑functional squad: fantastic developers, a dedicated data team, smart product managers, fellow designers, and most importantly real customers. You will own the experience of your workstream, tracking conversion and engagement metrics to ensure our customers are easily navigating our product. We are a customer‑obsessed team where user research is the bedrock of our product strategy. We don't rely on hunches; we validate our hypotheses to ensure our designs genuinely enrich our customers' experiences and drive measurable product success. We actively encourage you to pitch bold ideas, take calculated design risks, and test radical new paradigms to see what truly resonates with our users.
You will be responsible for:
- End‑to‑End Ownership: Leading design initiatives for your workstream, driving features from initial problem definition to scaled rollout and optimization.
- Prototyping & Iteration: Taking concepts from rough wireframes to high‑fidelity, interactive prototypes for rapid user testing and stakeholder alignment.
- Calculated Experimentation and Optimisation: Challenging the status quo by pitching and prototyping bold, innovative ideas. We want you to take design risks and validate those big swings through testing and user feedback.
- Data‑Informed Design: Conducting research and partnering closely with our data team to generate, consume, and translate qualitative feedback and quantitative metrics into actionable product improvements.
- Solving Complex Problems: Navigating financial UX challenges by balancing usability, accessibility, and cognitive load with business conversion goals.
- Systems Thinking: Leveraging and actively contributing to our existing design system to architect elegant flows and ensure efficient, consistent handoffs for development.
- Cross‑Functional Collaboration: Working hand‑in‑hand with Product Managers to help shape the roadmap, and clearly rationalise design decisions to Engineering to ensure the shipped product matches your vision.
- Market Awareness: Keeping a pulse on the fintech landscape, competitor products, and emerging interaction patterns to ensure our experiences remain modern, intuitive, and deeply trusted by our users.
Requirements and skills:
- Experience: Proven experience as a Product Designer (or a UX Designer with a strong track record of end‑to‑end product delivery).
- Core Capabilities: A deep understanding of interaction design, information architecture, and how to apply them to complex, highly transactional web and mobile applications.
- Tooling & DesignOps: Expertise in modern product design workflows. We love Figma, Protopie, and Dovetail, but we highly value your ability to adapt, utilise emerging AI tools, and introduce us to new DesignOps efficiencies.
- Communication: Exceptional communication and storytelling skills. You can confidently articulate the "why" behind your design decisions to business stakeholders, developers, and fellow designers.
- Domain Knowledge: Experience navigating the unique user trust and friction challenges of fintech, banking, or complex SaaS products is a massive plus, especially with international markets (EUR/US), but not essential.
The stated experience and background is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills can be demonstrated.
Our Benefits
- Tax advantage Share Options
- Flexible working model
- Work from home setup
Super Payments is an equal opportunity employer, embracing diversity in all its forms and fostering an inclusive environment. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, neurodiversity status, pregnancy or trade union membership. Please let us know if you require any reasonable adjustments at any point during the application and/or recruitment process.
UX Designer London employer: Super Payments Limited
At Super Payments, we pride ourselves on being a customer-obsessed employer that fosters a collaborative and innovative work culture. As a UX Designer in London, you will have the opportunity to lead impactful design initiatives while working closely with cross-functional teams, all within a flexible working environment that encourages bold ideas and personal growth. With a commitment to diversity and inclusion, we ensure that every team member feels valued and empowered to contribute to our mission of revolutionising the payments industry.
StudySmarter Expert Advice🤫
We think this is how you could land UX Designer London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with fellow designers on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your work! Create an online portfolio that highlights your best projects and showcases your design process. Make sure it’s easy to navigate and visually appealing – just like the designs you create!
✨Tip Number 3
Prepare for interviews by practising common UX design questions and scenarios. Think about how you can demonstrate your problem-solving skills and your ability to collaborate with cross-functional teams – that’s what we love at StudySmarter!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our mission to disrupt the payments industry.
We think you need these skills to ace UX Designer London
Some tips for your application 🫡
Show Your Passion for Design:When you're writing your application, let your love for UX design shine through! Talk about what excites you about creating user-friendly experiences and how you’ve tackled design challenges in the past. We want to see your enthusiasm for making payments easier for everyone!
Be Data-Driven:Since we’re all about using data to inform our designs, make sure to highlight any experience you have with user research and metrics. Share examples of how you've used data to improve a product or solve a problem. It’s all about showing us that you can back up your design decisions with solid evidence!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect our values and the specific role. Mention how your skills align with our mission to disrupt the payments industry and how you can contribute to our customer-obsessed culture.
Keep It Clear and Concise:We appreciate clarity, so keep your application straightforward and to the point. Use bullet points where possible and avoid jargon. Make it easy for us to see your key achievements and skills at a glance. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at Super Payments Limited
✨Know Your Design Process
Make sure you can clearly articulate your design process from start to finish. Be ready to discuss how you gather user research, create wireframes, and develop prototypes. This will show that you understand the end-to-end ownership expected in the role.
✨Showcase Your Collaboration Skills
Since this role involves working closely with cross-functional teams, prepare examples of how you've successfully collaborated with product managers, developers, and other designers in the past. Highlight any specific projects where teamwork led to a successful outcome.
✨Bring Data to the Table
Be prepared to discuss how you've used data to inform your design decisions. Whether it's through user feedback or conversion metrics, showing that you can leverage data to drive design improvements will resonate well with the customer-obsessed culture at Super.
✨Pitch Bold Ideas
Super encourages innovation, so don’t shy away from sharing your bold ideas during the interview. Think of a few creative concepts or design risks you've taken in the past, and be ready to explain how they could apply to the fintech landscape.
