House Leader (Residential Children's Home) in Hailsham

We are seeking experienced and confident Team Leaders to join our Ofsted Registered Children's Residential Homes in Eastbourne. This is a rewarding opportunity to support children and young people with highly complex emotional, behavioural and additional needs, helping them to build safe, stable and ambitious futures.

As a House Leader, you will play a key role in leading shifts, maintaining high standards of care and supporting the safe and effective running of the home. This is a high accountability leadership role where you will take responsibility for care delivery, safeguarding responses, team performance and decision making on shift.

You will work as part of a high performing residential team delivering child centred, therapeutic and trauma informed care that promotes emotional wellbeing, regulation, independence, life skills and positive behavioural outcomes. Our home is a specialist Residential Children's home supporting young people aged 12 - 16 with complex emotional, behavioural and additional needs, including Autism Spectrum Disorder (ASD), complex attachment difficulties, developmental trauma, emotional dysregulation, self harming behaviours, suicidal ideation and extreme challenging behaviours. The young people are verbal and relatively independent and require calm, resilient and emotionally regulated adults who are able to build trusting relationships, maintain professional boundaries and confidently support young people through complex and high pressure situations.

At SuperCare, we are committed to delivering only outstanding care. Our approach is progressive, therapeutic and grounded in understanding behaviour, relationships and development. Our culture is shaped by our core values:

• We are outstanding
• We seek to understand
• We will do whatever it takes
• We inspect and don’t expect
• We are radically honest
• We never give up

Key Responsibilities:

As a House Leader you will:

• Lead shifts and take accountability for the safe, consistent and effective running of the home during your shift
• Be responsible for safeguarding responses, incident management and decision making on shift
• Provide leadership, direction and support to Advanced Behaviour Complex Coaches and wider staff teams
• Ensure care plans, PBS strategies, risk assessments and therapeutic approaches are implemented consistently
• Maintain high standards of care delivery, professionalism and accountability across the home
• Promote a calm, structured and therapeutic environment for young people
• Support young people to regulate emotions, manage behaviours and achieve positive outcomes
• Maintain accurate records, daily logs, incident reports and safeguarding documentation
• Deliver clear and effective handovers and contribute to reflective practice
• Support the induction, coaching and development of less experienced staff
• Work collaboratively with management, families, social workers and external professionals
• Maintain a safe, clean and well run home environment
• Administer medication and oversee health and safety compliance on shift
• Work flexibly across different homes within the service where required

About You:

We are looking for strong practice leaders who combine accountability, resilience and compassion for young people. You will have:

• Experience working within residential childcare
• Experience supporting or leading staff on shift
• Level 3 Diploma in Residential Childcare or equivalent (essential)
• A genuine passion for supporting vulnerable young people
• Strong communication and leadership skills
• Emotional resilience and the ability to remain calm under pressure
• The ability to confidently manage high risk and challenging situations
• The ability to maintain professional boundaries and hold others accountable
• A trauma informed and child centred approach
• Willingness to work towards Level 5 Diploma in Leadership and Management (desirable)
• Flexibility to work shifts including evenings, weekends and bank holidays
• A commitment to delivering outstanding care and outcomes

What We Offer:

• Competitive salary package
• Extensive training and development opportunities
• Fully funded Level 3 and Level 5 qualifications
• Performance related bonus scheme
• Private healthcare
• 24/7 GP access
• Gym membership contribution
• Extensive training and CPD opportunities
• Leadership mentoring and internal progression pathways into Deputy Manager and above
• Pension scheme
• Supportive team culture focused on development and wellbeing

Working Hours & Shift Patterns:

SuperCare operates a 24 hour, 365 day service. Flexibility is essential within this role.

• Day Shifts: 1 day on, 2 days off (rolling rota) 07:30am - 10:30pm (15 hour shifts)
• Waking Night Shifts: 2 nights on, 2 nights off (rolling rota) 10:00pm - 08:00am (10 hour shifts)

Shift patterns may vary depending on the needs of the home and the young people we support.

Safer Recruitment: All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures.

If you are passionate about supporting children and young people with complex needs to achieve positive outcomes and want to join a provider committed to outstanding care, we would love to hear from you. Apply now to become part of the SuperCare team.