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- Tasks: Provide hands-on, therapeutic care to young people with complex needs in a supportive environment.
- Company: Join SuperCare, a new children's residential home focused on high-quality care.
- Benefits: Competitive salary, pension scheme, private healthcare, and extensive training opportunities.
- Why this job: Make a real difference in the lives of young people while developing your career.
- Qualifications: Minimum 2 years' experience in children's residential care and Level 3 Diploma required.
- Other info: Be part of a brand-new service with clear progression pathways and a strong team culture.
The predicted salary is between 28000 - 42000 £ per year.
Children's Residential Home - Eversfield, Eastbourne
£34,000 pre-probation | £35,000 post-probation | Full-time
We are recruiting experienced, confident residential childcare professionals to join a new high-risk, complex needs children's home in Eastbourne. This service will support young people with significant emotional, behavioural and mental health needs, and as such we are only recruiting at an advanced level.
As a Complex Care Coach, you will be paid at Team Leader salary due to the complexity of the home, but the focus of the role is hands-on, therapeutic care and modelling exceptional practice on the floor.
The Young People You'll Support May Present With:
- High-risk and challenging behaviours
- Significant emotional dysregulation and trauma histories
- Learning disabilities, autism and ADHD
- Mental health needs including self-harm and crisis behaviours
- Poor attachment experiences and boundary difficulties
Your Role as a Complex Care Coach:
- Provide consistent, trauma-informed care in a high-risk environment
- Model calm, confident responses to complex and challenging behaviours
- Act as a role model and informal mentor to less experienced staff on shift
- Support young people with routines, regulation, emotional safety and daily living
- Follow and contribute to robust care plans, risk assessments and behaviour support plans
- Maintain high safeguarding standards and accurate documentation
- Work collaboratively with managers, professionals and the wider team
- Contribute to building a strong, stable culture within a brand-new service
What We're Looking For:
- Minimum 2 years' experience in children's residential care
- Level 3 Diploma in Residential Childcare or Young Peoples Workforce
- Proven experience supporting children with complex needs, severe mental health and challenging behaviour
- Confident, emotionally resilient and able to remain calm under pressure
- Strong safeguarding knowledge and professional judgement
- Reliable, consistent and values-led in practice
- Full UK driving licence (ideal)
Working Pattern:
SuperCare offer a consistent staffing model to support work-life balance and stability! You can choose from either:
- Day shifts: 1 day on / 2 days off, 7:30am - 10:30pm
- Waking night shifts: 2 nights on / 2 nights off, 10:00pm - 8:00am
Why Join SuperCare?
- Team Leader level salary due to complexity of the role
- Well-resourced, well-supported service with clear boundaries and expectations
- Pension scheme, performance bonus and clear progression pathways
- 36 days of in-person advanced training per year
- Fully funded Level 5 qualifications in Leadership and Management
- Private healthcare and 24/7 GP access
- Competitive over-time rates
- Well-being and therapy package and gym stipend
- Free parking and use of company vehicles
Opportunity to be part of a new service from the ground up. This role is suited to confident, experienced candidates who want to work in a challenging but well-supported environment, where standards are high and teamwork truly matters.
Next Steps:
If you're passionate about supporting young people with learning disabilities and want to help shape our brand-new home from day one, we'd love to hear from you.
Complex Care Coach - Children Residential in Hailsham employer: Super Hiring
Contact Detail:
Super Hiring Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Coach - Children Residential in Hailsham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of digging into SuperCare's mission and values. This will help you connect your experience with what they stand for, showing you're not just another candidate but someone who truly aligns with their goals.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the role of Complex Care Coach, especially around handling challenging behaviours and providing trauma-informed care.
✨Tip Number 3
Be ready to share real-life examples! Think of specific situations where you've successfully supported young people with complex needs. This will demonstrate your hands-on experience and show that you can handle the high-risk environment they'll be working in.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Complex Care Coach - Children Residential in Hailsham
Some tips for your application 🫡
Get Your CV Spot On: Make sure your CV is tailored to highlight your experience in children's residential care. We want to see how your skills match the role, so don’t hold back on showcasing your achievements and relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting young people with complex needs. We love hearing personal stories or experiences that connect you to the role.
Showcase Your Experience: When filling out your application, be specific about your past roles and responsibilities. We’re looking for candidates with at least 2 years of experience, so make sure to highlight any relevant work with challenging behaviours or emotional support.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Super Hiring
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the specific needs of the young people you'll be supporting. Brush up on trauma-informed care and how to handle high-risk behaviours. This will show that you’re not just qualified, but genuinely passionate about making a difference.
✨Showcase Your Experience
Be ready to share specific examples from your past roles where you've successfully managed complex needs or challenging behaviours. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your skills and experience effectively.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the new service. This could include asking about the team dynamics or how they approach training for new staff. It shows you’re engaged and serious about contributing to their mission.
✨Stay Calm and Confident
Given the nature of the role, it’s crucial to convey emotional resilience during the interview. Practice staying calm under pressure, as this will reflect your ability to handle challenging situations with the young people. Remember, they want to see you as a role model!
