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- Tasks: Provide hands-on, therapeutic care to young people with complex needs.
- Company: Join SuperCare, a supportive and innovative children's residential service.
- Benefits: Competitive salary, pension scheme, private healthcare, and extensive training opportunities.
- Why this job: Make a real difference in the lives of young people while shaping a new service.
- Qualifications: 2+ years in children's residential care and Level 3 Diploma required.
- Other info: Flexible shifts, strong team culture, and clear career progression.
The predicted salary is between 28000 - 42000 £ per year.
Ensure all your application information is up to date and in order before applying for this opportunity.
Children's Residential Home - Eversfield, Eastbourne
£34,000 pre-probation | £35,000 post-probation | Full-time
We are recruiting experienced, confident residential childcare professionals to join a new high-risk, complex needs children's home in Eastbourne. This service will support young people with significant emotional, behavioural and mental health needs, and as such we are only recruiting at an advanced level.
As a Complex Care Coach, you will be paid at a Team Leader salary due to the complexity of the home, but the focus of the role is hands-on, therapeutic care and modelling exceptional practice on the floor.
The Young People You’ll Support May Present With:
- High-risk and challenging behaviours
- Significant emotional dysregulation and trauma histories
- Learning disabilities, autism and ADHD
- Mental health needs including self-harm and crisis behaviours
- Poor attachment experiences and boundary difficulties
Your Role as a Complex Care Coach:
- Provide consistent, trauma-informed care in a high-risk environment
- Model calm, confident responses to complex and challenging behaviours
- Act as a role model and informal mentor to less experienced staff on shift
- Support young people with routines, regulation, emotional safety and daily living
- Follow and contribute to robust care plans, risk assessments and behaviour support plans
- Maintain high safeguarding standards and accurate documentation
- Work collaboratively with managers, professionals and the wider team
- Contribute to building a strong, stable culture within a brand-new service
What We’re Looking For:
- Minimum of 2 years’ experience in children’s residential care
- Level 3 Diploma in Residential Childcare or Young Peoples Workforce
- Proven experience supporting children with complex needs, severe mental health and challenging behaviour
- Confident, emotionally resilient and able to remain calm under pressure
- Strong safeguarding knowledge and professional judgement
- Reliable, consistent and values-led in practice
- Full UK driving licence (ideal)
Working Pattern:
SuperCare offers a consistent staffing model to support work-life balance and stability! You can choose from either:
- Day shifts: 1 day on / 2 days off, 7:30am - 10:30pm
- Waking night shifts: 2 nights on / 2 nights off, 10:00pm - 8:00am
Why Join SuperCare?
- Team Leader level salary due to complexity of the role
- Well-resourced, well-supported service with clear boundaries and expectations
- Pension scheme, performance bonus and clear progression pathways
- 36 days of in-person advanced training per year.
- Fully funded Level 5 qualifications in Leadership and Management.
- Private healthcare and 24/7 GP access.
- Competitive over-time rates
- Well being and therapy package and gym stipend.
- Free parking and use of company vehicles.
Opportunity to be part of a new service from the ground up. This role is suited to confident, experienced candidates who want to work in a challenging but well-supported environment, where standards are high and teamwork truly matters.
Next Steps:
If you’re passionate about supporting young people with learning disabilities and want to help shape our brand-new home from day one, we’d love to hear from you.
Complex Care Coach - Children\'s Residential in Eastbourne employer: Super Hiring
Contact Detail:
Super Hiring Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Coach - Children\'s Residential in Eastbourne
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with their team and the community. This will help you tailor your responses and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to handling challenging behaviours and trauma-informed care. We want you to feel confident and ready to showcase your experience and skills during the interview.
✨Tip Number 3
Don’t forget to prepare some thoughtful questions for your interviewers! This shows that you’re engaged and serious about the role. Ask about their approach to supporting staff or how they handle specific challenges in the home.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to explore more about the role and the team you'll be working with.
We think you need these skills to ace Complex Care Coach - Children\'s Residential in Eastbourne
Some tips for your application 🫡
Get Your Info Sorted: Before you dive into the application, make sure all your details are up to date. This includes your CV, references, and any relevant qualifications. We want to see your best self right from the start!
Tailor Your Application: Don’t just send a generic application! Highlight your experience with complex needs and how it relates to the role. We love seeing how your background fits with what we do at StudySmarter.
Show Your Passion: Let your enthusiasm for supporting young people shine through in your application. Share specific examples of how you've made a difference in similar roles. We’re all about making an impact!
Apply Through Our Website: Make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Super Hiring
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the specifics of the role. Familiarise yourself with trauma-informed care practices and the challenges faced by young people with complex needs. This will show that you’re not just interested in the job, but that you understand the nuances of the work.
✨Showcase Your Experience
Be ready to discuss your previous roles in children's residential care. Highlight specific examples where you’ve successfully managed challenging behaviours or supported young people with emotional dysregulation. Concrete examples will help demonstrate your capability and confidence.
✨Emphasise Teamwork
Since this role involves working collaboratively with managers and other professionals, be prepared to talk about your experience in team settings. Share instances where you’ve contributed to a positive team culture or mentored less experienced staff, as this aligns with the expectations of the Complex Care Coach position.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the support systems in place for staff, the training opportunities available, or how the team handles high-pressure situations. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
