At a Glance
- Tasks: Provide hands-on, therapeutic care to young people with complex needs.
- Company: Join SuperCare, a supportive and well-resourced children's residential service.
- Benefits: Team Leader salary, pension scheme, private healthcare, and 36 days of training per year.
- Other info: Flexible shifts, career progression, and a strong team culture await you!
- Why this job: Make a real difference in the lives of young people while shaping a new service.
- Qualifications: 2+ years in children's residential care and Level 3 Diploma required.
The predicted salary is between 34000 - 35000 £ per year.
Children's Residential Home - Eversfield, Eastbourne
£34,000 pre-probation | £35,000 post-probation | Full-time
We are recruiting experienced, confident residential childcare professionals to join a new high-risk, complex needs children's home in Eastbourne. This service will support young people with significant emotional, behavioural and mental health needs, and as such we are only recruiting at an advanced level.
As a Complex Care Coach, you will be paid at a Team Leader salary due to the complexity of the home, but the focus of the role is hands-on, therapeutic care and modelling exceptional practice on the floor.
The Young People You'll Support May Present With:
- High-risk and challenging behaviours
- Significant emotional dysregulation and trauma histories
- Learning disabilities, autism and ADHD
- Mental health needs including self-harm and crisis behaviours
- Poor attachment experiences and boundary difficulties
Your Role as a Complex Care Coach:
- Provide consistent, trauma-informed care in a high-risk environment
- Model calm, confident responses to complex and challenging behaviours
- Act as a role model and informal mentor to less experienced staff on shift
- Support young people with routines, regulation, emotional safety and daily living
- Follow and contribute to robust care plans, risk assessments and behaviour support plans
- Maintain high safeguarding standards and accurate documentation
- Work collaboratively with managers, professionals and the wider team
- Contribute to building a strong, stable culture within a brand-new service
What We're Looking For:
- Minimum of 2 years' experience in children's residential care
- Level 3 Diploma in Residential Childcare or Young Peoples Workforce
- Proven experience supporting children with complex needs, severe mental health and challenging behaviour
- Confident, emotionally resilient and able to remain calm under pressure
- Strong safeguarding knowledge and professional judgement
- Reliable, consistent and values-led in practice
- Full UK driving licence (ideal)
Working Pattern:
SuperCare offers a consistent staffing model to support work-life balance and stability! You can choose from either:
- Day shifts: 1 day on / 2 days off, 7:30am - 10:30pm
- Waking night shifts: 2 nights on / 2 nights off, 10:00pm - 8:00am
Why Join SuperCare?
- Team Leader level salary due to complexity of the role
- Well-resourced, well-supported service with clear boundaries and expectations
- Pension scheme, performance bonus and clear progression pathways
- 36 days of in-person advanced training per year
- Fully funded Level 5 qualifications in Leadership and Management
- Private healthcare and 24/7 GP access
- Competitive over-time rates
- Well-being and therapy package and gym stipend
- Free parking and use of company vehicles
- Opportunity to be part of a new service from the ground up
This role is suited to confident, experienced candidates who want to work in a challenging but well-supported environment, where standards are high and teamwork truly matters.
Next Steps:
If you're passionate about supporting young people with learning disabilities and want to help shape our brand-new home from day one, we'd love to hear from you.
Complex Care Coach - Children\'s Residential employer: Super Hiring
SuperCare is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a Team Leader level salary for the Complex Care Coach role due to the unique challenges presented in our new children's residential home in Eastbourne. With a strong emphasis on trauma-informed care, we provide extensive training opportunities, including fully funded Level 5 qualifications, alongside a supportive work culture that values teamwork and high standards. Employees benefit from a comprehensive wellness package, competitive overtime rates, and the chance to make a meaningful impact in the lives of young people with complex needs.
StudySmarter Expert Advice🤫
We think this is how you could land Complex Care Coach - Children\'s Residential
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Super Hiring.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Super Hiring!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Super Hiring, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Super Hiring or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Complex Care Coach - Children\'s Residential
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Super Hiring:Before hitting send, make sure to tailor your application specifically to Super Hiring! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Super Hiring
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
