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- Tasks: Provide hands-on, therapeutic care to young people with complex needs.
- Company: Join SuperCare, a supportive and well-resourced children's residential service.
- Benefits: Team Leader salary, pension scheme, private healthcare, and 36 days of training per year.
- Why this job: Make a real difference in the lives of young people while shaping a new service.
- Qualifications: 2+ years in children's residential care and Level 3 Diploma required.
- Other info: Flexible shifts, career progression, and a strong team culture await you!
The predicted salary is between 34000 - 35000 £ per year.
Children's Residential Home - Eversfield, Eastbourne
£34,000 pre-probation | £35,000 post-probation | Full-time
We are recruiting experienced, confident residential childcare professionals to join a new high-risk, complex needs children's home in Eastbourne. This service will support young people with significant emotional, behavioural and mental health needs, and as such we are only recruiting at an advanced level.
As a Complex Care Coach, you will be paid at a Team Leader salary due to the complexity of the home, but the focus of the role is hands-on, therapeutic care and modelling exceptional practice on the floor.
The Young People You'll Support May Present With:
- High-risk and challenging behaviours
- Significant emotional dysregulation and trauma histories
- Learning disabilities, autism and ADHD
- Mental health needs including self-harm and crisis behaviours
- Poor attachment experiences and boundary difficulties
Your Role as a Complex Care Coach:
- Provide consistent, trauma-informed care in a high-risk environment
- Model calm, confident responses to complex and challenging behaviours
- Act as a role model and informal mentor to less experienced staff on shift
- Support young people with routines, regulation, emotional safety and daily living
- Follow and contribute to robust care plans, risk assessments and behaviour support plans
- Maintain high safeguarding standards and accurate documentation
- Work collaboratively with managers, professionals and the wider team
- Contribute to building a strong, stable culture within a brand-new service
What We're Looking For:
- Minimum of 2 years' experience in children's residential care
- Level 3 Diploma in Residential Childcare or Young Peoples Workforce
- Proven experience supporting children with complex needs, severe mental health and challenging behaviour
- Confident, emotionally resilient and able to remain calm under pressure
- Strong safeguarding knowledge and professional judgement
- Reliable, consistent and values-led in practice
- Full UK driving licence (ideal)
Working Pattern:
SuperCare offers a consistent staffing model to support work-life balance and stability! You can choose from either:
- Day shifts: 1 day on / 2 days off, 7:30am - 10:30pm
- Waking night shifts: 2 nights on / 2 nights off, 10:00pm - 8:00am
Why Join SuperCare?
- Team Leader level salary due to complexity of the role
- Well-resourced, well-supported service with clear boundaries and expectations
- Pension scheme, performance bonus and clear progression pathways
- 36 days of in-person advanced training per year
- Fully funded Level 5 qualifications in Leadership and Management
- Private healthcare and 24/7 GP access
- Competitive over-time rates
- Well-being and therapy package and gym stipend
- Free parking and use of company vehicles
- Opportunity to be part of a new service from the ground up
This role is suited to confident, experienced candidates who want to work in a challenging but well-supported environment, where standards are high and teamwork truly matters.
Next Steps:
If you're passionate about supporting young people with learning disabilities and want to help shape our brand-new home from day one, we'd love to hear from you.
Complex Care Coach - Children\'s Residential employer: Super Hiring
Contact Detail:
Super Hiring Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Coach - Children\'s Residential
✨Tip Number 1
Network like a pro! Reach out to your connections in the childcare sector, especially those who have experience with complex needs. They might know about openings or can give you a heads-up on what to expect in interviews.
✨Tip Number 2
Prepare for scenario-based questions! Given the nature of the role, think about how you'd handle specific situations involving challenging behaviours or emotional dysregulation. Practising these responses can really set you apart.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for supporting young people shine through. Share personal stories or experiences that highlight your commitment to the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission.
We think you need these skills to ace Complex Care Coach - Children\'s Residential
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your relevant experience in children's residential care. We want to see how your background aligns with the complex needs of the young people you'll be supporting.
Be Authentic: Let your personality shine through! We’re looking for confident and emotionally resilient candidates, so don’t be afraid to share your passion for working with children and how you handle challenging situations.
Tailor Your Application: Customise your application to reflect the specific requirements mentioned in the job description. Mention your qualifications and experiences that directly relate to trauma-informed care and complex behaviours.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Super Hiring
✨Know Your Stuff
Make sure you’re well-versed in the specific needs of children with complex behaviours and mental health issues. Brush up on trauma-informed care principles and be ready to discuss how you’ve applied these in your previous roles.
✨Showcase Your Experience
Prepare examples from your past work that highlight your experience in residential childcare. Think about situations where you’ve successfully managed challenging behaviours or supported young people through emotional crises.
✨Demonstrate Team Spirit
This role is all about collaboration, so be ready to talk about how you work within a team. Share instances where you’ve mentored less experienced staff or contributed to building a positive team culture.
✨Ask Thoughtful Questions
Prepare some insightful questions about the new service and its approach to care. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
