Customer Success Manager in Oxford

Customer Success Manager

Location: Oxford (full time in office)

Start date: ASAP (immediate start preferred)

Join us on a mission to redefine B2B sales

At Super Benji , we’re reshaping how businesses build relationships at scale. Benji, our AI-powered sales assistant, helps teams send smarter, more personalised outbound messages on autopilot. We’re building a new category of relational selling, combining hyper-personalisation, AI, and automation to help companies grow with heart.

We’re a lean, fast-growing AI startup and one of Oxford’s most exciting teams. We’re looking for a Customer Success Manager who is technically confident, commercially aware, and thrives in fast-moving, client-facing environments.

What you’ll be doing

• Own customer onboarding, taking customers from kickoff to live campaigns quickly
• Design, configure, and optimise outbound campaigns inside Benji
• Act as a technical partner to customers, translating goals into practical setups and explaining how things work
• Varied days – switching between customer calls, campaign builds, and problem-solving
• Feed customer insight back into product, GTM, and leadership
• Help shape customer success processes and playbooks as we scale

This role will suit someone who

• Has experience in tech, Customer Success, Solutions, Sales, Sales Engineering, or GTM-focused roles
• Is technically confident and enjoys setting things up and learning new tools
• Is comfortable working with AI tools, automation, and SaaS platforms
• Thrives in fast-moving environments with lots of context switching
• Has a commercial mindset and enjoys helping sales teams and customers win
• Enjoys building things from scratch in an ambitious, early-stage startup

What we offer

• Performance-based bonuses and equity options- share in the value you help create
• A fun, collaborative, high-momentum environment
• Shared working space at Grassroots, Oxford
• A chance to join early and shape the culture, systems, and GTM motion of a category-defining startup
• Direct access to the founder and leadership team – your impact will be immediate and visible

We’d love to hear from you. Hit the Apply button, tell us why you’re excited about Benjiand let’s talk.

Industry: Business Intelligence Platforms

Employment Type: Full-time

#J-18808-Ljbffr