At a Glance
- Tasks: Lead the development of a 3-year eCommerce strategy for sustainable growth.
- Company: Join Suntory, a leading global soft drinks company with beloved brands.
- Benefits: Dynamic work environment with opportunities for personal and professional growth.
- Other info: Diverse and inclusive workplace committed to fostering unique skills and experiences.
- Why this job: Make an impact in eCommerce while working with top brands and innovative strategies.
- Qualifications: Degree or equivalent experience, strong eCommerce background, and proven commercial acumen.
The predicted salary is between 49500 - 60500 £ per year.
Who We Are
Suntory is a fast moving, agile and entrepreneurial business that is home to some of the nations most loved brands.
The Suntory Group is one of the largest soft drinks companies and among the world’s leading consumer products companies.
We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe
About your role
The purpose of this position is to translate the SBF GB&I business strategy into a clear, insight-led e Commerce strategy that delivers profitable, sustainable growth across multiple online channels
What You'll Do
- Lead, own and develop the 3-year e Commerce strategy, roadmap and annual operational plans, defining what success looks like and the priorities required to deliver it.
- Develop a deep understanding of market, shopper, customer and competitor dynamics, translating insight into actionable growth opportunities across Grocery. com, Amazon, Pure Play and B2B.
- Embed e Commerce into the wider commercial and strategic planning process, ensuring online plans complement the total customer and omnichannel strategy while championing e Commerce across SBF GB&I and the region.
- Provide clear, insight-led recommendations on where to invest, ensuring resource and spend are focused behind the highest-value opportunities.
- Build strong senior-level partnerships and an external e Commerce network, positioning SBF GB&I as a valued strategic partner.
- Lead the development and negotiation of strong e JBPs and customer plans, creating bespoke opportunities that deliver mutual value and competitive advantage.
- Own delivery of profitable online sales growth, including volume, Net Sales and GP performance, with clear visibility of opportunities, risks and corrective actions.
- Work with RGM to optimise Pack Price Architecture, promotional choices and commercial levers across key online formats, ensuring financially robust plans and sustainable ROI.
- Execution & Capability
- Lead execution of the e Commerce strategy through relevant customer and multi-functional teams, driving digital shelf excellence across availability, discoverability/search, content, ratings & reviews and conversion fundamentals.
- Partner closely with Brand Marketing, Digital Marketing, Shopper Marketing, Category, Sales, Finance and Supply Chain to create aligned plans and maximise impact.
- Build and embed an e Commerce playbook, insight, training and tools that improve capability and drive action across brands and channels.
- Establish and track relevant e Commerce KPIs, combining customer, shopper and digital performance data to identify growth opportunities, optimise investment and rapidly convert learnings into action.
- Lead, coach and develop the e Commerce team, setting clear priorities and SMART objectives aligned to business goals.
- Create an accountable, collaborative and high-performance environment, using influence to align senior internal and external stakeholders behind the e Commerce agenda.
- Act as a visible role model for strategic thinking, commercial discipline and results delivery.
- What's in it for you
Suntory is a fast moving, agile and entrepreneurial business that is home to some of the nations most loved brands.
The Suntory Group is one of the largest soft drinks companies and among the world’s leading consumer products companies.
- We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe
- What You need to be successful
Degree educated or equivalent professional experience.
Proven FMCG commercial experience with a strong e Commerce background.
Proven track record in e Commerce strategy development and delivery of sustainable growth.
Strong commercial acumen including P&L management and RGM levers.
Highly analytical and data-driven with advanced Excel skills.
Experience in customer/account management and complex commercial negotiations.
People leadership experience with ability to coach and develop teams.
Excellent influencing, stakeholder management, and presentation skills.
Experience working with Grocery. com, Amazon, and/or Pure Play channels.
Knowledge of digital shelf management and e Commerce operational best practices.
Experience in FMCG soft drinks or related fast-moving consumer goods sectors.
Our DEI Commitment
At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success.
We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.
Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences.
We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply.
We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed.
Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.
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eCommerce Sales Controller - 1 Year FTC in Uxbridge employer: Suntory Holdings Limited
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