Sales and Customer Account Manager

Sales and Customer Account Manager

Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Key Account Controller in executing sales strategies and managing customer accounts.
  • Company: Join Suntory, a dynamic company with beloved beverage brands enjoyed worldwide.
  • Benefits: Enjoy a vibrant work culture with opportunities for growth and development.
  • Why this job: Be part of a fast-paced team making a real impact in the beverage industry.
  • Qualifications: Bachelor's degree and experience in sales or account management required.
  • Other info: We prioritise inclusivity and offer accommodations during the interview process.

The predicted salary is between 28800 - 48000 £ per year.

Suntory is a fast moving, agile and entrepreneurial business that is home to some of the nations most loved brands. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe.

As our Key Account Executive (KAE) on Sainsbury you will support the Key Account Controller (KAC) and Key Account Manager (KAM) in executing the Suntory Commercial Plan with the objective of meeting and exceeding the designated business KPIs.

Customer Management
  • Support the KAC and KAM in selling LRS products and plans to Sainsbury, including Promotional Proposals, Invoicing and Debt Management.
  • Working with KAC and KAM, deliver execution of the Suntory Commercial Plan in Sainsbury using all appropriate levers to create maximum brand impact.
  • Working closely with the field team to ensure we are aware of any challenges or opportunities in store at fixture.
Financial Management
  • Forecasting all volume and working spend in line with agreed commercial calendar and customer activation.
  • Delivery of the Customer volume, net sales and GP delivery within month, quarter, and year.
  • Actualisation of working spend in line with Customer invoicing to ensure accurate reflection of the Customer’s financial position.
  • Monthly review and analysis of Customer performance versus plan and prior year.

Bachelor degree or equivalent.

Work experience in a sales-related environment.

Understanding of how an Account Manager/Buyer relationship functions.

Experience of building relationships with a Customer – ideally in a Field Selling role.

A tenacious and entrepreneurial approach in the role is key to building and sustaining new long-term relationships.

Financial numeracy to be able to build strategically sound, financially robust proposals that exploit opportunities.

Strong capability in Excel and the ability to learn how to use and manipulate IT systems essential.

We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed.

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Contact Detail:

Suntory Beverage & Food GB&I Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales and Customer Account Manager

✨Tip Number 1

Familiarise yourself with Suntory's product portfolio and their key brands. Understanding the unique selling points of these beverages will help you engage more effectively during interviews and demonstrate your enthusiasm for the role.

✨Tip Number 2

Network with current or former employees of Suntory, especially those in sales roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your discussions.

✨Tip Number 3

Brush up on your financial numeracy skills, particularly in forecasting and analysis. Being able to discuss how you would approach financial management in a sales context will show that you're prepared for the responsibilities of the role.

✨Tip Number 4

Prepare examples of how you've successfully built and maintained customer relationships in previous roles. Highlighting your tenacity and entrepreneurial spirit will resonate well with the hiring team at Suntory.

We think you need these skills to ace Sales and Customer Account Manager

Customer Relationship Management
Sales Strategy Development
Promotional Proposal Creation
Invoicing and Debt Management
Financial Forecasting
Performance Analysis
Excel Proficiency
Data Manipulation Skills
Communication Skills
Negotiation Skills
Problem-Solving Skills
Team Collaboration
Entrepreneurial Mindset
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer account management. Emphasise any previous roles where you supported key account managers or worked directly with clients, especially in a field selling context.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for Suntory and its brands. Discuss how your entrepreneurial approach and financial numeracy can contribute to meeting the company's KPIs and enhancing customer relationships.

Showcase Relevant Skills: Highlight your proficiency in Excel and any IT systems you've used in previous roles. Provide examples of how you've used these skills to analyse customer performance or manage financial proposals effectively.

Demonstrate Relationship-Building Experience: Include specific examples of how you've successfully built and maintained relationships with customers in past roles. This could involve discussing challenges you've overcome or strategies you've implemented to enhance customer satisfaction.

How to prepare for a job interview at Suntory Beverage & Food GB&I

✨Know Your Numbers

As a Sales and Customer Account Manager, you'll need to demonstrate strong financial numeracy. Brush up on your ability to analyse sales data and create forecasts. Be prepared to discuss how you've used numbers to drive sales in previous roles.

✨Showcase Relationship Building Skills

This role requires building long-term relationships with customers. Think of examples from your past experiences where you successfully developed and maintained client relationships. Be ready to explain your approach and the outcomes.

✨Understand the Brand Portfolio

Familiarise yourself with Suntory's diverse range of beverages. During the interview, express your enthusiasm for their brands and how you can contribute to their success. This shows that you're not just interested in the job, but also in the company itself.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle challenges in a sales environment. Prepare scenarios where you've had to overcome obstacles or seize opportunities, particularly in a field selling context.

Sales and Customer Account Manager
Suntory Beverage & Food GB&I
S
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