At a Glance
- Tasks: Enhance supply chain collaboration and improve customer experience through innovative solutions.
- Company: Join Suntory, a leading global soft drinks company with beloved brands.
- Benefits: Enjoy a dynamic work environment with opportunities for travel and personal growth.
- Other info: Suntory is committed to diversity and inclusion, welcoming unique backgrounds and perspectives.
- Why this job: Be part of a fast-paced team that values creativity and customer-first strategies.
- Qualifications: Experience in Supply Chain Management and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
Suntory is a fast moving, agile and entrepreneurial business that is home to some of the nations most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world’s leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe
About your role
The purpose of this position is to enhance end-to-end supply chain collaboration with key customers, driving mutual growth and improved customer experience through seamless operations and innovative working methods
What You’ll Do
- Build and maintain strong collaborative relationships with key customers’ supply chain functions to foster mutual growth.
- Facilitate regular performance review meetings and cross-functional discussions to resolve supply chain challenges effectively.
- Monitor and analyse key supply chain KPIs daily to identify issues and opportunities for continuous improvement.
- Lead collaborative forecasting processes aligning demand and supply plans with customers to optimize inventory and service levels.
- Manage promotion planning and execution to maximise sales while minimising stock issues.
- Identify and implement continuous improvement initiatives to enhance efficiency, reduce costs, and improve service levels.
- Act as the customer advocate within the supply chain to drive changes that enhance customer experience.
- Drive a pioneering and results-focused team culture that encourages innovation and urgency in achieving goals.
- Foster collaboration and inclusion by encouraging diverse perspectives and open communication across internal and external stakeholders.
- Align team activities with organisational strategy and anticipate evolving customer and market needs.
- Support team growth and development through feedback, learning opportunities, and career progression planning.
What’s in it for you
Suntory is a fast moving, agile and entrepreneurial business that is home to some of the nations most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world’s leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe.
What You need to be successful
- Proven track record in Supply Chain Management
- Strong communication and stakeholder engagement skills
- Experience in sales or customer-facing roles
- Proven ability to build and maintain strong customer relationships
- Analytical and problem-solving skills
- Flexibility and willingness to travel regularly
- Experience working with market data agencies (e.g., Kantar)
- Knowledge of promotional planning and execution
- Leadership capabilities aligned with entrepreneurial and growth mindset
- Experience in continuous improvement methodologies
Our DEI Commitment
At Suntory, we recognise that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, colour, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.
Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavour to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.
Customer Collaboration Manager in Uxbridge employer: Suntory Beverage & Food GB&I
Suntory Beverage & Food GB&I is an excellent employer, offering a dynamic work culture that values innovation and collaboration. With opportunities for professional growth and development, employees can thrive in a supportive environment while enjoying the flexibility of working from vibrant locations like London or Madrid. The company prioritises employee well-being and fosters a sense of community, making it a rewarding place to build a meaningful career in logistics procurement.
Contact Details:
Suntory Beverage & Food GB&I Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Collaboration Manager in Uxbridge
✨Tip Number 1
Network with professionals in the supply chain and customer collaboration sectors. Attend industry events or webinars to meet potential contacts who can provide insights into Suntory's operations and culture.
✨Tip Number 2
Familiarise yourself with Suntory's product portfolio and recent initiatives. Understanding their brands and how they position themselves in the market will help you demonstrate your alignment with their goals during discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully improved supply chain processes in previous roles. Highlight your problem-solving skills and ability to foster collaboration, as these are key aspects of the role.
✨Tip Number 4
Showcase your adaptability and resilience by sharing experiences where you've navigated complex situations. This will resonate well with Suntory's emphasis on flexibility and effective problem-solving in their fast-paced environment.
We think you need these skills to ace Customer Collaboration Manager in Uxbridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in supply chain management and customer collaboration. Use specific examples that demonstrate your ability to foster relationships and improve processes.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with Suntory's values and the specific responsibilities of the Customer Collaboration Manager position.
Showcase Your Communication Skills:Since excellent communication is key for this role, consider including examples of how you've successfully engaged with stakeholders or led cross-functional teams in your application.
Highlight Problem-Solving Abilities:Provide examples in your application that showcase your analytical skills and ability to navigate complex situations. This will demonstrate your adaptability and resilience, which are crucial for the role.
How to prepare for a job interview at Suntory Beverage & Food GB&I
✨Understand the Supply Chain Landscape
Familiarise yourself with the key concepts of supply chain management, especially in relation to customer collaboration. Be prepared to discuss how you can enhance end-to-end processes and improve customer satisfaction.
✨Showcase Your Communication Skills
Since the role requires excellent communication and interpersonal skills, practice articulating your thoughts clearly. Prepare examples of how you've successfully engaged with stakeholders and resolved conflicts in previous roles.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in supply chain management and how you approached them. Highlight your analytical skills and adaptability in navigating complex situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to foster collaboration and drive continuous improvement. Think of scenarios where you've implemented best practices or improved service levels, and be ready to share those experiences.
