At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join Sunset Hospitality Group, a global leader in lifestyle hospitality.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
- Other info: Fast-paced role with a focus on teamwork and guest satisfaction.
- Why this job: Be part of a vibrant team at a stunning heritage hotel in Singapore.
- Qualifications: 1-2 years in hospitality, excellent communication skills, and a passion for service.
The predicted salary is between 20250 - 24750 £ per year.
Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.
SHG operates over 112 venues and with presence in 26 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.
METT Singapore, a Heritage Icon in the heart of Fort Canning Park.
The hotel blends colonial charm with contemporary soul.
Just minutes from Orchard Road, this lifestyle hotel features 84 rooms and suites, 2 pools, and exclusive venues for dining, wellness, and social connection.
With every detail designed to inspire meaningful moments, METT Singapore is a destination where simplicity meets refined living.
The Station Captain is responsible to provide high levels of customer service to all diners to ensure they have a memorable experience and return.
Your day-to-day responsibilities
- Knows and uses the service guidelines by the brand guideline.
- Prompt, and courteous greeting of customers
- Deliver food to customers on the table in an accurate and timely manner
- Ensure all guests receive positive and professional service to the highest standards to exceed the customer’s expectations
- Follow sequence of service standards as per brand guidelines
- Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers
- Ensure food quality and consistency is delivered at all times
- Manage the set up and close down of tables within section
- Ensure tables are turned around and ready with minimal delay
- Maintain cleanliness and hygiene standards
- Ensure the cleanliness and refilling of condiment sets and napkin containers
- Keeps all workstations and equipment as clean as possible at all times
- Attend all regular departmental briefings and contribute to an open communication within the assigned team
- Performs other duties pertinent to this job as assigned.
Knowledge, Skills and Qualifications
- At least 1-2 years of experience in a similar role within the hospitality industry
- Excellent communication and interpersonal skills.
- Customer-focused with a positive attitude and a welcoming demeanor
- Ability to perform well under pressure.
- High energy level with a positive outlook.
- A willingness to go above and beyond to meet guest expectations.
- A genuine passion for customer service and hospitality.
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Station Captain in Penarth employer: SUNSET METT SING PTE. LTD.
Sunset Hospitality Group is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the dynamic hospitality sector. Located in the heart of Fort Canning Park, METT Singapore provides a unique opportunity to engage with diverse guests while working in a stunning environment that blends colonial charm with modern luxury. With a commitment to authentic experiences, employees are encouraged to bring their passion for customer service to life, ensuring every day is rewarding and meaningful.
Contact Details:
SUNSET METT SING PTE. LTD. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Station Captain in Penarth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like SUNSET METT SING PTE. LTD.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to SUNSET METT SING PTE. LTD.
Don't be shy about reaching out to SUNSET METT SING PTE. LTD. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Station Captain in Penarth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about SUNSET METT SING PTE. LTD. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at SUNSET METT SING PTE. LTD.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
