At a Glance
- Tasks: Manage property operations, ensuring a positive living experience for residents.
- Company: Sunrise Management, dedicated to resident hospitality and community engagement.
- Benefits: Competitive hourly pay with flexible part-time hours.
- Why this job: Join a dynamic team and make a real difference in residents' lives.
- Qualifications: Experience in property management and strong customer service skills required.
- Other info: Opportunity for personal growth in a supportive and inclusive environment.
The predicted salary is between 13 - 17 £ per hour.
At Sunrise, we practice resident hospitality, focusing on what matters most: Helping people feel right at home. We are people people who pride ourselves in providing our residents with a Positive Living Experience.
We are looking for a part-time Resident Manager in San Diego, CA. The ideal candidate will have prior property management experience, be highly organized, communicate effectively with people, and present a positive, professional image. Under the supervision of the Regional Manager, the Resident Manager has the responsibility for all phases of the operations of an income-producing property. This includes personnel functions, leasing, community maintenance, monitoring market conditions, fiscal oversight, advertising and resident relations.
Hourly pay range: $16.90 - $17.00 DOE. This position requires the ability to live on-site. A typical work week requires a minimum of 12 hours per week. Some flexibility in the schedule. This is a part-time position not eligible for the company benefits plans.
What you’ll do includes, but is not limited to:
- Works closely with the Regional Manager in developing an integral team that effectively sells the quality and professionalism of the organization.
- Inspects property common areas, apartment units and grounds on a regular basis.
- Offers recommendations to management regarding improvements to the overall operation of the community.
- Ensure effective move-in and move-out administration with particular attention to consistent apartment inspections.
- Responsible for ensuring the timely and accurate submission of payroll summary sheets for the team.
- Ensures that all rent payments are collected from both current and previous residents.
- Ensures daily community deposits in regard to rent collections and any other miscellaneous income.
- Assist in establishing and enforcing rental guidelines, unit pricing and tenant screening criteria within management portfolio.
- Establish and set unit pricing and concessions as well as terms of lease consistent with each property's business plan, budget, and client goals, while securing client or supervisor approval as required.
- Monitor rental activity including traffic, move-ins, move-outs, rentals, notices and close ratios to ensure requirements are met and provide additional training as necessary.
- Supervise the planning and implementation of, and attends and monitors, various community recreational and social activities.
- Perform routine audits of on-site files and records and correct problem areas with the Community Manager.
What you’ll need:
- High school diploma or equivalent / college degree or related coursework.
- Two years related experience and/or training; or equivalent combination of education and experience.
- 1 - 2+ years of Property Management experience preferred.
- Leasing experience required.
- Customer service: 1 year experience.
- AppFolio, Entrata, Outlook, Excel, Word and Internet savvy.
- Strong Customer Service.
- Professional Appearance.
Who you are:
- A confident, empathetic and dynamic team player.
- An exceptional communicator: written and verbal.
- A problem solver with sound judgement.
- A results-driven independent contributor who thrives on achievement.
Sunrise Management is an equal opportunity employer and a drug-free workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Resident Manager employer: Sunrisemgmt
Contact Detail:
Sunrisemgmt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in property management and let them know you're on the hunt for a Resident Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, be sure to highlight your people skills and how you create a positive living experience for residents. Remember, they want someone who can connect with their community!
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you've solved problems or improved operations in previous roles. This will show that you're not just a great communicator but also a results-driven problem solver.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Resident Manager position. Plus, it shows you're serious about joining our team at Sunrise!
We think you need these skills to ace Resident Manager
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for resident hospitality and how you connect with people.
Tailor Your Experience: Make sure to highlight your property management experience in a way that aligns with what we’re looking for. Use specific examples that demonstrate your organisational skills and effective communication – it’ll make your application stand out!
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep it professional. Use clear language and check your spelling and grammar. A polished application shows us you care about making a positive impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Sunrisemgmt
✨Know Your Stuff
Before the interview, make sure you brush up on your property management knowledge. Familiarise yourself with common practices, especially those related to leasing and community maintenance. This will show that you're not just a people person but also someone who understands the ins and outs of the role.
✨Showcase Your Communication Skills
As a Resident Manager, effective communication is key. During the interview, be prepared to demonstrate how you've successfully interacted with residents and team members in the past. Share specific examples where your communication made a positive impact on resident relations or team dynamics.
✨Dress to Impress
First impressions matter! Make sure you present a professional image that aligns with the company’s values. Dress smartly and maintain a confident posture throughout the interview. This will help convey your commitment to professionalism and the positive living experience they aim to provide.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and expectations for the Resident Manager role. This shows that you're genuinely interested in the position and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.