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- Tasks: Manage property operations, oversee leasing, and ensure resident satisfaction.
- Company: Sunrise focuses on creating a welcoming home for residents through exceptional hospitality.
- Benefits: Enjoy medical, dental, vision insurance, paid time off, and a 401(k) plan.
- Why this job: Join a supportive team that values growth, community, and positive living experiences.
- Qualifications: 2 years of property management experience preferred; strong customer service skills required.
- Other info: Must have a valid driver's license and reliable transportation.
The predicted salary is between 20000 - 24000 £ per year.
Multi-Site Community Manager – The Park and The Fort
Who we are:
At Sunrise, we practice resident hospitality, focusing on what matters most: Helping people feel right at home. We are people people who pride ourselves in providing our residents with a Positive Living Experience.
About this role:
The ideal candidate will have prior property management experience, be highly organized, have the ability to communicate effectively with people and present a positive, professional image. The Community Manager has the responsibility, under the supervision of the Regional Manager, for all phases of the operations of an income-producing property. This includes personnel functions, leasing, community maintenance, monitoring market conditions, fiscal oversight, advertising and resident relations.
Salary range:
$25-$28 DOE
What you’ll do – Includes but are not limited to:
ADMINISTRATIVE
- Works closely with the Regional Manager in developing an integral team that effectively sells the quality and professionalism of the organization.
- Inspects property common areas, apartment units and grounds on a regular basis.
- Offers recommendations to management regarding improvements to the overall operation of the community.
- Ensure effective move-in and move-out administration with particular attention to consistent apartment inspections.
- Demonstrates understanding of financial and operational reporting requirements.
- Responsible for ensuring the timely and accurate submission of payroll summary sheets for team.
FINANCIAL
- Ensures that all rent payments are collected from both current and previous residents.
- Ensures daily community deposits in regard torent collections and any other miscellaneous income.
- Ensures non-payment notices are distributed to all delinquent residents and completes follow-up activity in regard tonon-payment of rent, or eviction proceedings.
- Adhere to company accounting directives, including but not limited to,weekly and monthly reports, income accounting, expense control and administration and daily bank deposits.
- Maintains a general working knowledge of federal and state laws in regard tothe collection of delinquent accounts.
- Reports or offers recommendations for community capital improvements or repairs, the development of job specifications, bid acquisitions, contract developments and negotiations, etc.
- Reviews all renewals and prepares budget increase recommendations according to the operating budget and market conditions.
- Prepares and follows guidelines of the community operating budget andmakes recommendations for ways to maximize income and minimize expenses.
MARKETING/LEASING
- Market apartments by promoting rentals on the phone and in person; demonstrate apartments and community to prospective residents, sell apartment features/benefits, secure commitments and deposits from prospective Residents.
- Ensures daily input of all resident information in relation to leasing traffic, move-ins, move-outs, apartment conditions, etc.
- Ensure the completion of residential lease administration. Ensures that all leases and addenda are completed accurately in regard toaddresses, names, rates, etc.
- Maintains up-to-date knowledge of market and competitive properties.
- Ensures timely renewals of existing residents.
- Supports the overall marketing efforts and offers input and suggestions in regard topromotions, advertisements, etc.
- Analyzes and monitors the community market conditions in order to anticipate market changes or trends that could affect the profitability of the community.
- Monitors closing ratios of leasing associates to ensure requirements are met and provides additional training as necessary.
- Supervises the planning and implementation of, and attends and monitors, various community recreational and social activities.
- Ensures that staff is implementing resident retention and renewal programs to build customers for life.
- Inspects property common areas, models, and vacant units on a regular basis and completes the community inspection report.
- Reviews and approves or rejects resident applications.
LEADERSHIP
- Assists the overall team effort through effective leadership.
- Analyzes concerns associated with apartments that are slow to lease and provides solutions.
- Assumes supervisory responsibilities and management of the property.
- Identifies and addresses issues associated with a supervisory position, including hiring, training, coaching and evaluating on-site employees.
- Provides staff with direction, guidance and tools to perform well. Provides clear and concise instructions for effective management of on-site staff.
- Conducts staff meetings on a regular basis.
CUSTOMER SERVICE
- Assists in the handling of resident service requests and various concerns as required.
- Conducts follow-up activity as needed with new and current residents in order to establish and maintain positive residentrelations.
- Ensure that residents are provided with a clean, safe, well-maintainedcommunity.
- Ensures security deposit dispositions are prepared in a consistent manner immediately after move-out, time being of the essence.
- Maintain high standards of resident service and relations.
- Ensures rents are collected and accurately account for all monies in a timely manner.
- Collect delinquent rents and notify supervisor so they may approve to initiate unlawful detainer actions as appropriate.
- Ensure that maintenance requests are handled as quickly, efficiently and effectively as possible and always within 24 hours. If parts must be ordered, causing a delay, residents should be notified timely. If the work order is not resolved within 48 hours, the regional manager should be notified.
- Supervise contractors working on the property.
- Represent Sunrise and the community you manage in a professional manner. Maintain a positive businesslike attitude in person and on the telephone and neat, clean, professional dress and grooming appropriate for greeting the public.
- Adhere to Fair Housing Policy, ADA, Injury and Illness Prevention Policy and Asbestos and Hazardous Materials Policy.
- Assist in promoting Sunrise Management.
- Attends and participates in training seminars as requested. Ensures all on-site staff have enrolled in and completed necessary courses.
- Works well as part of a team.
What you’ll need:
- 2 years Property management preferred.
- Professional Appearance
- Strong Customer Service
- Professional experience with Property Marketing, Entrata, Excel, Onesite preferred.
- Incumbent must have reliable transportation available and have a valid driver’s license and automobile insurance, as travel to may be required.
Who you are:
- Focused with high attention to detail
- Curious and proactive
- Growth-oriented and well-organized
- Disciplined and self sufficient
- Tech savvy
What’s in it for you:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Paid Time-Off/Holidays
- 401(k) Retirement Plan
- Employee Assistance Program
What is Next?
Make the leap and take the shot! Submit your resume to us today.
Sunrise Management is an equal opportunity employerand a drug free workplace.We celebrate diversity and are committed to creating an inclusive environment for all team members.
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This position requires an Valid CA Real Estate Licensein good standing. Are you able to comply? * Select…
How many years as a Community Manager in property management do you have? *
0 – 1 year
2 – 3 years
4+ years
How many years of supervisory experience do you have? *
0 – 1 year
2 – 3 years
4+ years
How many years of Leasing experience in property management do you have? *
0 – 1 year
2 – 3 years
4+ years
This position require a valid Driver\’s License. Are you able to comply? * Select…
Are you able to perform the essential functions of the job with or without reasonable accommodations? * Select…
Are you a current or former employee? * Select…
If hired, can you provide verification of legal right to work in the United States? Select…
Are any members of your household or relatives currently working for Sunrise Management? If so, Please provide their name: *
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Community Manager - Multi-Site employer: Sunrisemgmt
Contact Detail:
Sunrisemgmt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager - Multi-Site
✨Tip Number 1
Familiarise yourself with the specific property management software mentioned in the job description, such as Entrata and Onesite. Being tech-savvy and demonstrating your ability to use these tools can set you apart from other candidates.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled resident concerns or improved resident relations in previous roles. This will highlight your ability to maintain a positive living experience.
✨Tip Number 3
Research the local market conditions and competitive properties in the area where the community is located. Being knowledgeable about the market will allow you to discuss strategies for attracting residents during your interview.
✨Tip Number 4
Prepare to discuss your leadership style and how you motivate and manage a team. Highlight any experience you have in training and developing staff, as this is crucial for the Community Manager role.
We think you need these skills to ace Community Manager - Multi-Site
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant property management experience and showcases your organisational skills. Use specific examples that demonstrate your ability to communicate effectively and maintain a positive image.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for resident hospitality and your understanding of the role. Mention how your previous experiences align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise skills such as financial oversight, marketing, and customer service. Provide concrete examples of how you've successfully managed these areas in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sunrisemgmt
✨Showcase Your Property Management Experience
Make sure to highlight your previous property management roles during the interview. Discuss specific challenges you faced and how you overcame them, as well as any successes you've had in improving community operations.
✨Demonstrate Strong Communication Skills
As a Community Manager, effective communication is key. Prepare examples of how you've successfully interacted with residents, staff, and vendors. This will show your ability to maintain positive relationships and resolve conflicts.
✨Be Prepared for Financial Discussions
Since the role involves financial oversight, brush up on your knowledge of budgeting, rent collection, and financial reporting. Be ready to discuss how you've managed budgets in the past and any strategies you've used to maximise income.
✨Research the Company and Community
Familiarise yourself with Sunrise Management and the specific communities you'll be managing. Understanding their values and current market conditions will help you tailor your responses and demonstrate your genuine interest in the role.
