Room Attendant

Room Attendant

Full-Time 20000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Room Attendant, you'll keep our residents' spaces clean and welcoming.
  • Company: Join Sunrise Senior Living, where we empower seniors to live their best lives.
  • Benefits: Enjoy flexible hours, paid time off, and tuition reimbursement.
  • Why this job: Make a real difference in residents' lives while building meaningful relationships.
  • Qualifications: High school diploma preferred; a passion for helping seniors is essential.
  • Other info: Entry-level position with opportunities for growth and development.

The predicted salary is between 20000 - 28000 £ per year.

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Join to apply for the Room Attendant role at Sunrise Senior Living

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Job Overview

The Room Attendant is responsible for performing housekeeping and laundry functions in order to create a safe, secure, and inviting environment for residents, families, and team members while meeting and exceeding Sunrise quality service standards.

Job Description

RESPONSIBILITIES & QUALIFICATIONS

Essential Duties

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

Housekeeping

  • Perform general housekeeping duties in resident suites, public areas, and support areas as assigned while meeting or exceeding Sunrise’s quality standards.
  • Perform cleaning duties according to schedule in assigned areas such as resident suites, bathrooms, common areas and offices:
  • Sweep, dust, dust mop, and wet mop all flooring; spot clean and vacuum floors, rugs, carpets, and runners
  • Clean, sanitize, and polish lavatory, shower, and sink fixtures
  • Dust, wash, sponge mop, sanitize and hand shampoo furniture, dust desk and floor lamps, and clean and polish glass surfaces, woodwork, walls, and windowsills
  • Knock on resident’s doors before entering and respect their privacy during the cleaning process.
  • Knock on public restroom doors before entering and wait for a response before beginning the cleaning process.
  • Maintain equipment and supplies needed to perform work in a clean and orderly condition.
  • Transport supplies, to include clean and soiled linen, to the appropriate storage and collection areas.
  • Collect trash and remove and for maintaining trash receptacles and collection areas in a clean and sanitary manner.
  • Laundry

    • Collect, clean, and redistribute the community laundry.
    • Sort, wash, and dry linens properly following approved laundry procedures.
    • Fold, count, and stack linens following approved laundry procedures.
    • Inspect linens routinely for wear and tear, identify worn and torn linens, and follow the community’s Standard Operating Procedure for damaged linens.
    • Maintain the commercial laundry in a clean, orderly, and sanitary condition.

    Resident Care

    • Assist Care Managers and Department Coordinators with resident care when requested.
    • Practice positive resident relations following our Sunrise Shared Values; respond to resident requests and direct resident feedback and requests to immediate supervisor and or Care Manager.
    • Review, read, notate, and initial Daily Log to document and learn about pertinent information and any resident’s physical and behavioral changes.

    Safety and Risk Management

    • Ensure cleaning chemicals are kept stored and locked when not in use.
    • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits and in compliance with fire codes.
    • Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.
    • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
    • Maintain equipment and supplies to avoid waste and damage to areas and equipment and to prevent accidents.
    • Comply with all infection control techniques, placement of bio-hazard containers and removal techniques, procedures, and policies.

    Training and Contributing to Team Success

    • Participate as a member of a team and commit to working toward team goals.
    • Demonstrate in daily interactions with others, our Team Member Credo.
    • Commit to serving our residents and guests through our Principles of Service.
    • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
    • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
    • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
    • Perform other duties as assigned.

    Core Competencies

    • Ability to handle multiple priorities
    • Possess written and verbal skills for effective communication
    • Competent in organizational and time management skills
    • Demonstrate good judgment, problem solving and decision-making skills
    • Ability to work semi-independently without direct supervision by following all community procedures and guidelines, having the ability to follow through on assigned tasks and demonstrating initiative
    • Ability to perform tasks with frequent interruptions

    Experience And Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.

    • High School diploma / GED preferred
    • Able to provide housekeeping and laundry services in a resident centered environment, which meet or exceed Sunrise’s quality standards
    • Desire to work with seniors
    • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance

    About Sunrise

    Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.

    We Also Offer Benefits And Other Compensation That Include

    • Medical, Dental, Vision, Life, and Disability Plans
    • Retirement Savings Plans
    • Employee Assistant Program / Discount Program
    • Paid time off (PTO), sick time, and holiday pay
    • Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
    • Tuition Reimbursement
    • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
    • Some benefits have eligibility requirements

    Compensation Disclaimer

    Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

    Accessibility For Ontarians With Disabilities Act

    Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact Talent.Acquisition@sunriseseniorliving.com

    Seniority level

    • Seniority level

      Entry level

    Employment type

    • Employment type

      Full-time

    Job function

    • Job function

      Management and Manufacturing

    • Industries

      Hospitals and Health Care

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    Room Attendant employer: Sunrise Senior Living

    At Sunrise Senior Living, we pride ourselves on fostering a supportive and compassionate work environment where every team member can thrive. As a Room Attendant, you will not only contribute to the well-being of our residents but also enjoy comprehensive benefits, including medical plans, paid time off, and opportunities for personal growth through tuition reimbursement. Join us in making a meaningful impact in the lives of seniors while working in the vibrant community of Greater London.
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    Contact Detail:

    Sunrise Senior Living Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Room Attendant

    ✨Tip Number 1

    Familiarise yourself with Sunrise Senior Living's mission and values. Understanding their commitment to empowering residents will help you align your responses during interviews, showcasing your passion for providing quality care.

    ✨Tip Number 2

    Highlight any previous experience in housekeeping or laundry services, especially in a senior living or healthcare environment. Be ready to discuss specific tasks you've performed that relate directly to the responsibilities of a Room Attendant.

    ✨Tip Number 3

    Prepare to demonstrate your ability to work independently and manage time effectively. Think of examples where you've successfully handled multiple priorities, as this is crucial for the role of a Room Attendant.

    ✨Tip Number 4

    Showcase your interpersonal skills during the interview. Since building relationships with residents and team members is key, be prepared to share experiences where you've positively interacted with others in a work setting.

    We think you need these skills to ace Room Attendant

    Housekeeping Skills
    Attention to Detail
    Time Management
    Communication Skills
    Teamwork
    Problem-Solving Skills
    Organisational Skills
    Ability to Follow Procedures
    Customer Service Orientation
    Safety Awareness
    Adaptability
    Basic Laundry Skills
    Respect for Resident Privacy
    Initiative

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure to thoroughly read the job description for the Room Attendant position. Understand the responsibilities and qualifications required, as this will help you tailor your application.

    Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housekeeping or laundry services. Mention specific tasks you've performed that align with the responsibilities listed in the job description.

    Show Your Passion for Service: Since the role involves working closely with residents, express your passion for helping others in your application. Share any relevant experiences that demonstrate your commitment to providing excellent service.

    Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-organised and easy to read.

    How to prepare for a job interview at Sunrise Senior Living

    ✨Show Your Passion for Helping Others

    During the interview, express your genuine desire to work with seniors and make a positive impact on their lives. Share any relevant experiences that highlight your commitment to providing excellent care and support.

    ✨Demonstrate Attention to Detail

    As a Room Attendant, attention to detail is crucial. Be prepared to discuss how you ensure cleanliness and organisation in your previous roles. Mention specific tasks you've performed that required meticulousness, such as laundry procedures or housekeeping duties.

    ✨Emphasise Teamwork Skills

    Highlight your ability to work well within a team. Discuss past experiences where you collaborated with others to achieve common goals, especially in a caregiving or service environment. This will show that you can contribute positively to the Sunrise team.

    ✨Prepare Questions About the Role

    Have thoughtful questions ready about the Room Attendant position and the company culture at Sunrise Senior Living. This shows your interest in the role and helps you determine if it's the right fit for you. Ask about training opportunities or how the team supports each other.

    Room Attendant
    Sunrise Senior Living
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