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- Tasks: As a Concierge, you'll greet visitors and manage calls while providing top-notch hospitality.
- Company: Join Sunrise Senior Living, a certified Great Place to Work, dedicated to enhancing residents' lives.
- Benefits: Enjoy medical, dental, vision plans, paid time off, tuition reimbursement, and daily pay options.
- Why this job: Make a meaningful impact by brightening residents' days in a supportive and joyful environment.
- Qualifications: High school diploma or GED required; customer service experience and strong communication skills essential.
- Other info: Be part of a team that celebrates togetherness and offers growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work.
At Sunrise, our Concierge is responsible for providing excellent hospitality as they are the first impression for all visitors into the Sunrise community. The Concierge will be greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts.
RESPONSIBILITIES & QUALIFICATIONS- Monitoring the Bistro area for refreshments, music, cleanliness
- General administrative duties
- Welcoming and support the hospitality of a Sunrise community.
- A high school diploma or GED is required
- Proven experience in a customer service role is also required, having demonstrated excellent customer service, organizational and communication skills
- You must have good judgment, problem solving and decision making skills as well as be an organized record keeper
- Proficiency in computer skills to include the use of Microsoft Outlook, Word and Excel as well as the ability to learn new applications
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve.
Benefits:- Medical, Dental, Vision, Life, and Disability Plans
- Retirement Savings Plans
- Employee Assistant Program / Discount Program
- Paid time off (PTO), sick time, and holiday pay
- Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
- Tuition Reimbursement
Some benefits have eligibility requirements.
PRE-EMPLOYMENT REQUIREMENTSSunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.
COMPENSATION DISCLAIMERSelected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Concierge employer: Sunrise Senior Living
Contact Detail:
Sunrise Senior Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge
✨Tip Number 1
Familiarise yourself with Sunrise Senior Living's values and mission. Understanding their commitment to enhancing residents' lives will help you convey your passion for service during any interactions.
✨Tip Number 2
Highlight your customer service experience in conversations. Be ready to share specific examples of how you've positively impacted customers or clients in previous roles, as this is crucial for a Concierge position.
✨Tip Number 3
Practice your communication skills. As the first point of contact, being able to engage warmly and effectively with visitors is key. Consider role-playing scenarios with friends or family to build confidence.
✨Tip Number 4
Research common questions potential residents and families might have about the community. Being knowledgeable about the services and amenities offered will demonstrate your preparedness and enthusiasm for the role.
We think you need these skills to ace Concierge
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly read the job description for the Concierge position at Sunrise Senior Living. Understand the responsibilities and qualifications required, and think about how your skills align with them.
Tailor Your CV: Customise your CV to highlight relevant customer service experience and skills that match the job requirements. Emphasise your organisational abilities, communication skills, and any experience in hospitality or administrative roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your desire to contribute to the community at Sunrise. Use specific examples from your past experiences to demonstrate your customer service skills and how you can make a positive impact.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a role in hospitality.
How to prepare for a job interview at Sunrise Senior Living
✨Show Your Passion for Service
During the interview, express your genuine passion for helping others. Share specific examples of how you've positively impacted someone's day in previous roles, as this aligns with the values of Sunrise Senior Living.
✨Demonstrate Strong Communication Skills
As a Concierge, you'll be the first point of contact for visitors. Practice clear and friendly communication during the interview, and be prepared to discuss how you handle inquiries and manage calls effectively.
✨Highlight Your Organisational Skills
Discuss your experience with administrative tasks and how you stay organised. Mention any tools or methods you use to keep track of messages and appointments, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples where you've had to make quick decisions or resolve conflicts, and be ready to explain your thought process.
