At a Glance
- Tasks: Provide hands-on care and emotional support to residents in a warm, home-like environment.
- Company: Sunrise Senior Living is dedicated to enhancing the quality of life for seniors.
- Benefits: Enjoy flexible hours, competitive pay, and perks like tuition reimbursement and daily pay options.
- Why this job: Make a real difference in people's lives while building meaningful relationships and gaining personal fulfilment.
- Qualifications: High school diploma or GED required; previous experience with seniors preferred.
- Other info: Join a supportive team that values your unique contributions and offers growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
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Join to apply for the Care Manager role at Sunrise Senior Living
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.
COMMUNITY NAME
Sunrise at Lonsdale Square
Job Overview
The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident’s Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/“Designated Care Manager” is responsible for demonstrating the Mission for Sunrise Senior Living, “to champion quality of life for all seniors” in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents.
Job Description
RESPONSIBILITIES & QUALIFICATIONS
Essential Duties
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
Resident Care
- Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents.
- Participate in the development of the ISPs and monthly updates.
- Review designated assignments.
- Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift.
- Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities.
- Attend daily Cross Over meetings by the lead care manager.
- Notify supervisor and resident care director if a resident has increased care needs.
- Inform supervisor of any resident changes in condition.
- Respond to security system and resident call bells promptly and immediately. Take appropriate action including resetting call bells.
- Greet guests, family members, residents, and team members.
- Answer, direct and/or respond to phone calls in a timely, courteous, and professional manner.
- Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures.
- Communicate with families and is a resource as needed.
- Help residents maintain independence and physical safety and promote dignity of each resident adhering to the standards of Resident Rights and Sunrise Principles of Service.
- Participate/lead and assist residents with activities of daily living (ADLs) and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP.
- Engage residents in life skills and other life enrichment activities throughout the day in reminiscence.
- Strive to understand and respond to each resident with empathy, always remaining mindful of the resident’s unique communication patterns or history and basic human needs.
- Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment.
- Ensure the established safety regulations are always followed.
- Practice routinely good Standard Care Precautions of cleanliness, hygiene, and health.
- Host and engage in activities with the residents daily.
Risk Management and General Safety
- Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.
- Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
- Report all accidents/incidents immediately.
- Reports all unsafe and hazardous conditions/equipment immediately.
- Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes.
- Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.
- Report occupational exposures to blood, body fluids, infectious materials, sharp sticks, and hazardous chemicals immediately.
- Ensure oxygen tanks are stored safely, exchanged when empty and monitored to make sure liters of oxygen are at prescribed levels.
Housekeeping and Laundry Services
- Maintain and clean resident’s room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed.
- Wash resident’s laundry as noted in the ISP and as needed.
- Wash and fold dining room linens and napkins.
- Complete assigned housekeeping tasks.
- Maintain common areas in a clean and tidy manner at all times.
Dining Service
- Serve meals in the dining room and work in the dining room as assigned.
- Promote and ensure a pleasant dining experience during all meals.
- Assist with dining room set up and clean up as assigned.
- Participate in pre-meal meetings.
- Follow residents’ diets as indicated on ISP and Confidential Diet Board/Chart.
- Observe, note, and document in daily log any resident changes in dining habits.
- Respond to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards.
- Provide room service delivery as needed.
- Practice safe food handling in compliance with universal care precautions at all times.
Specific Responsibilities For The Reminiscence Neighborhood Care Manager
- IEA residents in life skills and other life enriching activities as indicated on ISP and demographic profile.
- IEA residents to attend the afternoon social.
- Incorporate the concept of ‘Creating Pleasant Days’ into the resident’s daily routine.
- Integrate the individual resident’s life skills into their daily routine.
- Blend a variety of multi-sensory experiences into the resident’s day.
- Participate in monthly letters home and letter writing with the residents and their families.
Training and Contributing to Team Success
- Participate as a member of a team and commits to working toward team goals.
- Demonstrate in daily interactions with others, our Team Member Credo.
- Commit to serving our residents and guests through our Principles of Service.
- Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
- Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
- Attend regular training by Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) or Reminiscence Coordinator (RC) using mini modules.
- Comply with all infection control techniques, placement of bio-hazard containers, and removal techniques as listed in policies and procedures.
- Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
- Perform other duties as assigned.
Core Competencies
- Ability to react and remain calm in difficult situations
- Ability to handle multiple priorities
- Possess written and verbal skills for effective communication and a level of understanding
- Competent in organizational and time management skills
- Demonstrates good judgment, problem solving and decision-making skills
Experience And Qualifications
- High School diploma/GED accepted and may be required per state/provincial regulations.
- CPR Certificate and First Aid as required by state/provincial regulations
- Must be at least 18 years of age
- Previous experience working with seniors preferred
- Desire to serve and care for seniors
- Ability to make choices and decisions and act in the resident’s best interest
- As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance
About Sunrise
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.
We Also Offer Benefits And Other Compensation That Include
- Medical, Dental, Vision, Life, and Disability Plans
- Retirement Savings Plans
- Employee Assistant Program / Discount Program
- Paid time off (PTO), sick time, and holiday pay
- Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
- Tuition Reimbursement
- In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
- Some benefits have eligibility requirements
Compensation Disclaimer
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Accessibility For Ontarians With Disabilities Act
Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact Talent.Acquisition@sunriseseniorliving.com
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Health Care Provider
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Industries
Hospitals and Health Care
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Caregiver employer: Sunrise Senior Living
Contact Detail:
Sunrise Senior Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caregiver
✨Tip Number 1
Familiarise yourself with Sunrise Senior Living's mission and values. Understanding their commitment to quality of life for seniors will help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Gain experience in caregiving or related fields, even if it's volunteer work. This hands-on experience will not only enhance your skills but also provide you with real-life examples to discuss during your interview.
✨Tip Number 3
Network with current or former employees of Sunrise Senior Living. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about how you would handle specific scenarios involving resident care, as this will showcase your problem-solving abilities and empathy.
We think you need these skills to ace Caregiver
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Care Manager position. Understand the responsibilities and qualifications required, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience working with seniors or in caregiving roles. Use specific examples that demonstrate your ability to provide quality care and support, as well as your understanding of individualised service plans.
Showcase Your Soft Skills: The role requires strong communication, empathy, and problem-solving skills. Make sure to include examples in your application that showcase these abilities, such as how you've handled difficult situations or supported residents in maintaining their dignity and independence.
Personalise Your Cover Letter: Craft a personalised cover letter that reflects your passion for caregiving and aligns with Sunrise Senior Living's mission. Mention why you want to work specifically with them and how you can contribute to their goal of championing quality of life for seniors.
How to prepare for a job interview at Sunrise Senior Living
✨Show Your Passion for Care
During the interview, express your genuine passion for caring for seniors. Share personal stories or experiences that highlight your commitment to improving their quality of life. This will resonate well with the values of Sunrise Senior Living.
✨Understand Individualised Service Plans (ISPs)
Familiarise yourself with the concept of Individualised Service Plans before the interview. Be prepared to discuss how you would contribute to developing and updating these plans to meet the unique needs of each resident.
✨Demonstrate Empathy and Communication Skills
Since the role involves interacting with residents and their families, showcase your empathy and communication skills. Prepare examples of how you've effectively communicated in challenging situations or provided emotional support.
✨Highlight Teamwork Experience
As a Care Manager, you'll be part of a team. Discuss your previous teamwork experiences and how you contributed to achieving common goals. Emphasise your ability to collaborate and support your colleagues in providing excellent care.