Care Manager

Join to apply for the Care Manager role at Sunrise Senior Living. When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. You will build meaningful relationships with residents, their families, and team members, gaining joy in serving others and deep fulfillment in your work.

Job Overview

The Care Manager / Designated Care Manager is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long‑term care and reminiscence neighborhoods. They provide hands‑on care and physical and emotional support as outlined in each resident’s Individualized Service Plan (ISP) while maintaining a safe and comfortable home‑like environment. They demonstrate Sunrise’s Mission of “to champion quality of life for all seniors” and comply with all applicable regulations.

Essential Duties Responsibilities & Qualifications

• Resident Care

• Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents.
• Participate in development of the ISPs and monthly updates.
• Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift.
• Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities.
• Attend daily Cross Over meetings by the lead care manager.
• Notify supervisor and resident care director if a resident has increased care needs.
• Inform supervisor of any resident changes in condition.
• Respond to security system and resident call bells promptly and immediately.
• Greet guests, family members, residents, and team members.
• Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures.
• Help residents maintain independence and physical safety and promote dignity of each resident adhering to the standards of Resident Rights and Sunrise Principles of Service.
• Engage residents in life skills and other life enrichment activities throughout the day in reminiscence.
• Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment.
• Ensure the established safety regulations are always followed.

• Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements.
• Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
• Report all accidents/incidents immediately.
• Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes.

• Maintain and clean resident’s room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed.
• Wash resident’s laundry as noted in the ISP and as needed.
• Complete assigned housekeeping tasks.
• Maintain common areas in a clean and tidy manner at all times.

• Serve meals in the dining room and work in the dining room as assigned.
• Promote and ensure a pleasant dining experience during all meals.
• Follow residents’ diets as indicated on ISP and Confidential Diet Board/Chart.
• Observe, note, and document in daily log any resident changes in dining habits.

• Participate as a member of a team and commits to working toward team goals.
• Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
• Comply with all infection control techniques, placement of bio‑hazard containers, and removal techniques as listed in policies and procedures.

• Ability to react and remain calm in difficult situations.
• Ability to handle multiple priorities.
• Competent in organizational and time management skills.

• High School diploma/GED accepted and may be required per state/provincial regulations.
• CPR Certificate and First Aid as required by state/provincial regulations.
• Must be at least 18 years of age.
• Previous experience working with seniors preferred.

Benefits and Compensation

• Medical, Dental, Vision, Life, and Disability Plans.
• Retirement Savings Plans.
• Paid time off (PTO), sick time, and holiday pay.
• Tuition Reimbursement.

Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).