At a Glance
- Tasks: Manage the front desk, answer calls, and assist with office administration.
- Company: Join Sunrise Brokers, a leading interdealer broker with a global presence.
- Benefits: Gain valuable experience in a dynamic environment with a supportive team.
- Other info: Opportunity to grow within a collaborative and innovative company.
- Why this job: Be the face of our London office and enhance your customer service skills.
- Qualifications: Strong organisational skills and previous customer service experience preferred.
The predicted salary is between 25000 - 30000 € per year.
Sunrise Brokers is an interdealer broker offering a comprehensive service across equities, commodities, credit, interest rates, foreign exchange and hybrid products. Located in Europe, the US and Asia, Sunrise Brokers is dedicated to providing world-class quality of service and continues to invest in systems, infrastructure and innovation to support its global client base.
We are looking to add a member to our Administration team in London, to support our global operations. The successful candidate will have responsibility for Sunrise’s London office front desk, including answering phone calls, greeting visitors, general office management responsibilities and administrative assistance.
Key responsibilities:- Ensuring the reception desk and switchboard are manned at all times
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
- Operating the switchboard and answering calls, screening and forwarding incoming phone calls, taking and forwarding messages accurately
- Reservation of meeting rooms on Outlook, ensuring they are prepared with required catering and presentable at all times
- Keeping the reception, meeting rooms and kitchen areas tidy and well stocked
- Receiving and sorting daily mail/deliveries and organizing outgoing couriers
- Administration duties – ordering office supplies, reporting facilities issues, general team assistant duties – booking reservations, organizing team/client lunches, assist with employee expense administration etc.
- Attendance record keeping and administration
- Ad-hoc EA responsibilities as requested by the business
- Excellent organizational skills
- Experience as a Receptionist or customer service role
- Flexible and adaptable approach to changing business needs
- “Can do” attitude and happy to work as part of a small admin team
- Confident managing meeting room coordination, hospitality and visitor experience
- Able to work under own initiative in a methodical manner
- Professional and mature attitude
- Solid written and verbal communication skills
- Good time keeping and reliability
- Knowledge of MS Office
Office Administrator / Telephone Receptionist in City of London employer: Sunrise Brokers LLP
Sunrise Brokers is an exceptional employer that values its employees by fostering a collaborative and innovative work culture in the heart of London. With a commitment to professional development, employees are encouraged to grow their skills while enjoying a supportive environment that prioritises work-life balance and employee well-being. The London office offers a dynamic atmosphere where every team member plays a vital role in delivering world-class service to a global clientele.
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator / Telephone Receptionist in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Office Administrator role. You never know who might have the inside scoop on openings at Sunrise Brokers or similar companies.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions for receptionists and admin roles, and don’t forget to showcase your organisational skills and 'can do' attitude!
✨Tip Number 3
Dress to impress! First impressions matter, especially when you’re applying for a front desk role. Make sure you look professional and polished when you show up for interviews or networking events.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key traits we value at Sunrise Brokers.
We think you need these skills to ace Office Administrator / Telephone Receptionist in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and any previous receptionist or customer service roles you've had. We want to see how you fit into our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Office Administrator role. Be sure to mention your 'can do' attitude and how you can contribute to our admin team at Sunrise Brokers.
Show Off Your Communication Skills:Since this role involves a lot of interaction with visitors and phone calls, make sure your written application showcases your solid communication skills. Keep it professional yet friendly – we love a good balance!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Sunrise Brokers LLP
✨Know the Company Inside Out
Before your interview, take some time to research Sunrise Brokers. Understand their services, values, and recent news. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their mission.
✨Showcase Your Organisational Skills
As an Office Administrator, your organisational skills are key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved office efficiency. Be ready to discuss how you keep things tidy and well-stocked, just like they expect in their London office.
✨Practice Your Communication Skills
Since you'll be the first point of contact, strong communication is essential. Practice answering common interview questions clearly and confidently. You might even want to role-play greeting a visitor or answering a phone call to demonstrate your customer service skills.
✨Be Ready for Flexibility
Sunrise Brokers values a flexible approach. Think of times when you've adapted to changing situations or taken on unexpected tasks. Share these stories during your interview to show that you're ready to tackle whatever comes your way with a 'can do' attitude.
