Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to achieve sales targets and deliver exceptional customer service.
- Company: Join Sunnamusk, a fast-growing luxury fragrance brand with a passion for excellence.
- Benefits: Enjoy 28 days holiday, commission structure, and career progression opportunities.
- Why this job: Inspire and motivate your team while elevating the fragrance retail experience.
- Qualifications: 2+ years in retail leadership, strong communication skills, and a passion for fragrances.
- Other info: Flexible schedule required; be part of a positive work culture that values individual talents.
The predicted salary is between 30000 - 40000 £ per year.
At Sunnamusk, we are revered as a specialist fragrance house, dedicated to crafting a distinguished line of luxury fragrances. From pure fine oils, eau de parfums, candles, and home fragrance products, we are the epitome of sophistication in the world of fragrance. We are one of the UK's fastest-growing fragrance brands and have expanded into the Europe region, with further plans for unprecedented growth and success on a global scale. Our mission is simple yet profound: to cultivate enduring relationships with our esteemed clientele by curating bespoke fragrance experiences tailored to their unique preferences and desires and to create a positive work culture that nurtures the individual talents and passions of our employees.
The Role
At Sunnamusk, our retail team serves as the cornerstone of our operations. Anchored by our core values, they embody the essence of our brand and go above and beyond to fulfil the aspirations of our customers. We are currently seeking a dynamic Retail Team Leader to join one of our luxury fragrance stores. Are you passionate about leading and motivating a team to perform in a fast-paced environment? Do you inspire and motivate those around you to get the best out of them? If yes, then join us in delivering unparalleled service excellence and elevating the fragrance retail experience to new heights.
Key Responsibilities:
- Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service.
- Provide guidance and support to team members, including training, coaching, and performance management.
- Ensure the store is well-presented and fully stocked at all times, including overseeing merchandising and inventory management.
- Handle customer inquiries, complaints, and escalations in a professional and timely manner.
- Monitor and analyze sales performance, identify areas for improvement, and implement strategies to drive sales growth.
- Uphold company policies and procedures, including compliance with health and safety regulations.
- Collaborate with the Store Manager to develop and implement promotional activities and marketing initiatives.
Key Qualifications:
- Previous experience in retail sales, with a minimum of 2 years in a leadership or supervisory role.
- Proven track record of achieving sales targets and delivering excellent customer service.
- Strong leadership skills, with the ability to motivate and inspire team members.
- Excellent communication and interpersonal abilities.
- Detail-oriented with strong organizational and time management skills.
- Passion for the fragrance industry and a desire to stay informed about new products and trends.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Company Benefits:
- 28 days holiday
- Commission structure
- Career progression and an opportunity to grow within the company
Team Leader in Cardiff employer: Sunnamusk
Contact Detail:
Sunnamusk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the fragrance industry or retail sector. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research Sunnamusk and understand our values and mission. Think about how your leadership style aligns with our goal of delivering exceptional customer service. We want to see your passion for the fragrance industry shine through!
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with us, highlight specific examples of how you've led teams to success in the past. Numbers speak volumes, so if you’ve hit sales targets or improved team performance, let us know!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make that connection!
We think you need these skills to ace Team Leader in Cardiff
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for the fragrance industry shine through. We want to see your enthusiasm for luxury fragrances and how it aligns with our mission at Sunnamusk.
Highlight Leadership Experience: Make sure to showcase your previous leadership roles in retail. We’re looking for someone who can motivate a team, so share specific examples of how you've inspired others to achieve their best.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and qualifications mentioned in the job description. This shows us you’ve done your homework and are genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Sunnamusk!
How to prepare for a job interview at Sunnamusk
✨Know Your Fragrance
Before the interview, dive deep into the world of fragrances. Familiarise yourself with Sunnamusk's product range and their unique selling points. Being able to discuss specific fragrances and what makes them special will show your passion for the industry and impress your interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team. Highlight how you motivated your team to achieve sales targets or improved customer service. This will demonstrate that you have the right skills to inspire and guide others in a fast-paced retail environment.
✨Customer Service Excellence
Think of scenarios where you've handled customer complaints or inquiries effectively. Be ready to share these stories during the interview, as Sunnamusk values exceptional customer service. Showing that you can maintain professionalism under pressure will set you apart.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Sunnamusk. This not only shows your genuine interest in the role but also helps you assess if the company aligns with your career aspirations.