At a Glance
- Tasks: Drive commercial growth and manage key accounts in the UK & Ireland.
- Company: Join SUNMI, a high-tech Unicorn leading IoT innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Shape the future of business technology with cutting-edge solutions.
- Qualifications: Experience in sales and account management, strong communication skills.
- Other info: Collaborative culture with a focus on customer satisfaction and market development.
The predicted salary is between 50000 - 70000 £ per year.
About Sunmi: As a high-tech Unicorn company, SUNMI Group is a global leader in the innovation of intelligent hardware for businesses. Specializing in the Internet of Things (IoT), Sunmi provides cutting-edge, integrated software and hardware solutions designed to empower businesses with real-time IoT capabilities. Our goal is to transform traditional stores into smart businesses, offering a comprehensive ecosystem of intelligent devices and solutions that enhance business operations.
Founded in 2014, Sunmi is valued at over $1 billion as of 2019. With major investors like Alibaba Ant Financial and Xiaomi, we continue to grow and innovate on a global scale. Join us in shaping the future of business technology!
Mission
- Drive SUNMI’s commercial growth across the UK & Ireland region, with primary focus on the UK and Ireland.
- Develop and manage strategic key accounts including banks, payment partners and enterprise clients.
- Execute SUNMI’s regional commercial strategy to achieve revenue, margin, and market expansion targets.
- Strengthen SUNMI’s brand presence, products, and solutions while ensuring high levels of customer satisfaction.
- Collaborate closely with the Europe team and internal stakeholders to support sustainable market development.
Role & Responsibilities:
- Key Account Management
- Own and develop end-to-end commercial relationships with key accounts, including banks, payment platforms, ISVs, and strategic partners.
- Engage with senior stakeholders to understand business needs and deliver tailored solutions.
- Build and execute strategic account plans, generate pipeline, and secure long-term partnerships.
- Identify and develop new business opportunities across the UK & Ireland, with strong focus on the payments and key accounts ecosystems.
- Expand into new verticals such as banking, logistics, and hospitality.
- Deliver against revenue and margin targets aligned with SUNMI’s regional objectives.
- Drive forecast accuracy, manage deal structuring, pricing negotiations, and business reviews.
- Monitor the competitive landscape to identify risks, opportunities, and potential partnerships.
- Work closely with European Sales, Marketing, Product, and Service teams to ensure customer success.
- Coordinate with HQ on product requirements, certifications, and local market adaptations.
- Contribute insights to support regional marketing initiatives and campaigns.
- Ensure a high level of customer satisfaction by coordinating internal resources across technical, support, and service functions.
- Proactively manage escalations, operational issues, and project deployments.
- Build strong, long-term relationships and help customers maximize value from SUNMI solutions.
- Monitor and analyse market trends, regulatory developments, and competitor activity across the UK & Ireland.
- Share actionable insights with the Europe team to refine strategy and product positioning.
- Represent SUNMI in customer engagements, industry events, and trade fairs across the region.
- Promote SUNMI’s technology, innovation, and brand positioning in the market.
Sales & Customer Account Manager employer: SUNMI
Contact Detail:
SUNMI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Customer Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might help you land that dream job!
✨Tip Number 2
Prepare for interviews by researching SUNMI and its products. Understand their mission and how they operate in the IoT space. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their goals.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role of Sales & Customer Account Manager. Highlight your ability to manage key accounts and drive commercial growth, as these are crucial for success at SUNMI.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the SUNMI team and contributing to its innovative journey.
We think you need these skills to ace Sales & Customer Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales & Customer Account Manager role. Highlight relevant experience in key account management and business development, and don’t forget to showcase your achievements in driving commercial growth!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with SUNMI and how your skills align with our mission to transform businesses through innovative technology.
Showcase Your Soft Skills: In addition to your technical skills, we want to see your soft skills too! Emphasise your ability to build relationships, collaborate with teams, and manage customer satisfaction effectively. These are key for success in this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the SUNMI team!
How to prepare for a job interview at SUNMI
✨Know Your Stuff
Before the interview, dive deep into SUNMI's products and services. Understand their IoT solutions and how they empower businesses. This knowledge will help you demonstrate your genuine interest and show that you're ready to contribute to their mission.
✨Showcase Your Account Management Skills
Prepare examples from your past experiences where you've successfully managed key accounts or developed strategic partnerships. Highlight your ability to engage with senior stakeholders and tailor solutions to meet their needs—this is crucial for the role!
✨Be Ready for Business Development Questions
Expect questions about identifying new business opportunities and expanding into new verticals. Think of specific strategies you've used in the past to drive growth and how you can apply them to SUNMI’s objectives in the UK & Ireland.
✨Emphasise Collaboration
Since the role involves cross-functional collaboration, be prepared to discuss how you've worked with different teams in previous roles. Share examples of how you coordinated efforts to ensure customer success and drove projects to completion.