At a Glance
- Tasks: Create warm experiences and manage front-of-house operations in a vibrant showroom.
- Company: Join a family-owned wellness brand with over 25 years of innovation.
- Benefits: Enjoy wellness perks, 25 days annual leave, and a birthday day off.
- Other info: Flexible schedule with opportunities for growth in a thriving industry.
- Why this job: Be the face of a prestigious brand trusted by celebrities and elite institutions.
- Qualifications: Passion for hospitality, exceptional organisation skills, and a friendly attitude.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Front-of-House/Host and Facilities Coordinator to be the face of Sunlighten UK – someone who brings warmth, professionalism and offers prime support to our staff and customers. You will be based in our showroom in central London, supporting customer experience with care and enthusiasm.
Overview
Front of House and Facilities Coordinator responsibilities include delivering warm hospitality, coordinating front-of-house operations, and ensuring a well-organised and inspiring office and showroom environment.
Responsibilities
- Greet and host guests with genuine hospitality.
- Manage the Spa, reception and office throughout the day, keeping it organised and beautifully presented.
- Manage meeting room and experience room bookings, ensuring every place looks tidy before and after use.
- Oversee incoming and outgoing deliveries, post and parcels.
- Coordinate team lunches and breakfasts.
- Maintain a positive and professional approach at all times.
- Keep the office spotless, stocked and on brand.
- Liaise with cleaning personnel to ensure cleanliness is up to standard.
- Maintain organised storage areas throughout the showroom, keeping supplies and products tidy and easy to access.
- Regularly review storage to declutter and optimise space.
- Manage office supplies, snacks, and refreshments ensuring everything is topped up.
- Liaise with suppliers, maintenance teams, and service providers to keep everything running smoothly.
- Support onboarding of new starters, arranging office access and ensuring every workspace feels ready and cared for.
- Ensure the entire space reflects our brand – professional and high-end.
- Ensure the workplace and Day Spa are compliant with health and safety regulations.
You’ll be a great fit for the job if you…
- Love creating warm, memorable experiences and hospitality is your thing.
- Are exceptionally organised and take pride in keeping spaces working smoothly.
- Enjoy being front and centre – confident, friendly and calm under pressure.
- Care deeply about presentation and the small details that make a big difference.
- Thrive on being helpful, proactive, and always one step ahead.
- Have a flexible schedule, with availability on weekends.
Salary and Benefits
- Office wellness perks including access to staff saunas
- 25 Days Annual leave (excluding Bank Holidays)
- Additional day off for your Birthday
- Employer pension contributions (up to 8%)
Front of house and facilities coordinator employer: Sunlighten
At Sunlighten UK, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values warmth, professionalism, and personal growth. Located in the heart of central London, our new headquarters not only provides a stunning showroom environment but also includes wellness perks like access to staff saunas, generous annual leave, and a supportive team atmosphere that encourages creativity and collaboration. Join us in the thriving wellness industry and be part of a family-owned business that is committed to innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Front of house and facilities coordinator
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hospitality skills! Role-play common scenarios you might face as a Front of House Coordinator, like greeting guests or managing bookings. The more comfortable you are, the more natural it will feel during the real deal.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about the team dynamics, daily challenges, or how they maintain their high standards. It’ll demonstrate your proactive attitude and genuine interest in the role.
✨Tip Number 4
Apply through our website for a smoother process! We love seeing candidates who take the initiative to connect directly with us. Plus, it gives you a chance to showcase your attention to detail right from the start!
We think you need these skills to ace Front of house and facilities coordinator
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and creating memorable experiences.
Tailor Your Application:Make sure to tailor your application to the Front of House and Facilities Coordinator role. Highlight your organisational skills and any relevant experience that shows you can keep things running smoothly in a busy environment.
Be Professional Yet Warm:Remember, we’re looking for someone who embodies warmth and professionalism. Use a friendly tone in your writing, but keep it polished and professional to reflect the high standards we uphold at Sunlighten UK.
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your details and get to know you better!
How to prepare for a job interview at Sunlighten
✨Show Your Hospitality Skills
Since the role is all about creating warm and memorable experiences, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to make someone feel welcome.
✨Demonstrate Organisational Prowess
This position requires exceptional organisational skills. Prepare to discuss how you manage multiple tasks efficiently. Bring up any tools or methods you use to keep things tidy and running smoothly, especially in a busy environment.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult guest or managing a last-minute meeting room change. Practise your responses to these scenarios, showcasing your calmness under pressure and problem-solving abilities.
✨Know the Brand Inside Out
Familiarise yourself with Sunlighten UK and its offerings. Understand their brand values and how they reflect in their customer experience. This knowledge will help you convey your enthusiasm for the role and show that you're genuinely interested in being part of their team.
