Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support families affected by road traffic collisions with empathy and resilience.
- Company: Join Victim Support, a charity dedicated to helping crime victims across England and Wales.
- Benefits: Enjoy flexible working, 28 days leave, high street discounts, and ongoing training.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in support roles and strong communication skills are essential.
- Other info: Part-time role with regular travel; driving license required unless adjustments are needed.
The predicted salary is between 24000 - 36000 £ per year.
We have an exciting opportunity for a Road Collision Caseworker to join our team covering the South Wales Police Force area. This is a part-time role, working 15 hours a week over 2 days. You must live within South Wales and be able to travel regularly to provide face-to-face support to families bereaved by road traffic collisions.
What We Offer
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- Additional days off for your birthday; options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay, maternity & paternity payments
- High street discounts and access to wellbeing programs
- Ongoing training and career development opportunities
About The Role
You will join a dedicated team providing high-quality, trauma-informed support to service users. Key qualities include resilience, empathy, excellent listening skills, and strong organization skills to manage a diverse caseload. Comprehensive training will be provided, including criminal justice, trauma support, and resilience building. Regular travel is essential; a driving license and access to a vehicle are required unless you have a disability, in which case please specify in your application for reasonable adjustments.
You Will Need
- Understanding of crime impact on victims
- Effective communication skills
- Experience working in statutory, voluntary, or multi-agency settings
- Ability to work independently and collaboratively
- Proven ability to build effective relationships with stakeholders
About Us
Victim Support is an independent charity supporting victims of crime across England and Wales. We are committed to diversity, safeguarding, and creating an inclusive environment. We particularly welcome applicants from minority communities and those with disabilities, offering reasonable adjustments and guaranteed interview schemes where applicable.
How To Apply
Apply via the link on our website, demonstrating how you meet the essential criteria. We may close the vacancy early if sufficient applications are received. If you have already started an application, you will be contacted regarding the revised deadline.
Caseworker- Road Collision employer: Sunilgoel
Contact Detail:
Sunilgoel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caseworker- Road Collision
✨Tip Number 1
Familiarise yourself with the specific challenges faced by families affected by road traffic collisions. Understanding their emotional and practical needs will help you demonstrate empathy and resilience during your interactions.
✨Tip Number 2
Network with professionals in the field of victim support and trauma care. Attend local events or join online forums to connect with others who work in similar roles, as this can provide valuable insights and potential referrals.
✨Tip Number 3
Highlight any relevant experience you have in multi-agency settings. Being able to show that you can collaborate effectively with various stakeholders will set you apart from other candidates.
✨Tip Number 4
Prepare for potential interviews by practising responses to questions about your communication skills and how you've built relationships in previous roles. Use specific examples to illustrate your points and show your suitability for the role.
We think you need these skills to ace Caseworker- Road Collision
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Caseworker role. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in supporting victims of crime or working in multi-agency settings. Use specific examples to demonstrate your effective communication skills and ability to build relationships.
Highlight Personal Qualities: The role requires resilience, empathy, and excellent listening skills. Make sure to include instances where you've demonstrated these qualities in your previous roles or personal experiences.
Follow Application Instructions: When applying, ensure you follow the instructions provided in the job listing. Clearly demonstrate how you meet the essential criteria and be mindful of any specific requirements, such as mentioning if you need reasonable adjustments.
How to prepare for a job interview at Sunilgoel
✨Show Your Empathy
As a Caseworker, you'll be supporting families affected by road traffic collisions. Make sure to express your understanding of their situation during the interview. Share any relevant experiences that demonstrate your ability to empathise and connect with people in distress.
✨Highlight Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've successfully communicated with diverse groups or individuals in previous roles. This will show that you can build relationships and provide the necessary support to service users.
✨Demonstrate Resilience
Working in trauma-informed support requires resilience. Be ready to discuss challenges you've faced in past roles and how you've overcome them. This will illustrate your ability to handle the emotional demands of the job.
✨Research the Organisation
Familiarise yourself with Victim Support and their mission. Understanding their values and the services they provide will help you align your answers with what they are looking for. It also shows your genuine interest in the role and the organisation.
