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For Companies At a Glance
- Tasks: Support victims of crime with tailored care plans and advocacy.
- Company: Join Victim Support, a charity dedicated to helping those affected by crime.
- Benefits: Flexible working, generous leave, birthday off, and exclusive discounts.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in support services and strong communication skills required.
- Other info: Regular travel needed; driving license essential for this role.
The predicted salary is between 28800 - 48000 £ per year.
Do you want to join a team of caseworkers delivering services to support victims of crime? We are seeking a dedicated and compassionate Caseworker to join our Staffordshire Victim Gateway team in Staffordshire. This is a home-based role that requires regular travel throughout Staffordshire and Stoke-on-Trent.
What We Offer
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About The Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the victims' preferences, i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker You Will
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records.
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You Will Need
- Strong written & verbal communication skills.
- Competent IT skills, able to use generic systems.
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently.
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How To Apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Victim Care Co-Ordinator in Stoke-on-Trent employer: Sunil Goel & Associates, CAs
Contact Detail:
Sunil Goel & Associates, CAs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Victim Care Co-Ordinator in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the field of victim support or related areas. Attend local events or online webinars to connect with professionals who can give you insights and maybe even refer you to opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions related to victim care. Think about your experiences and how they relate to the role. We want you to shine, so rehearse your answers and be ready to showcase your passion for supporting victims.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm and keeps you on their radar. Plus, it’s a nice touch that can set you apart from other candidates.
✨Tip Number 4
Check out our website for job openings and apply directly through us! We often have exclusive roles listed there, and applying directly can sometimes give you a better chance of getting noticed. Let’s get you that dream job!
We think you need these skills to ace Victim Care Co-Ordinator in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Caseworker. Use keywords from the job description to show that you understand what we're looking for.
Show Your Compassion: As a Victim Care Co-Ordinator, empathy is key. In your written application, share examples of how you've supported others in difficult situations. This will help us see your dedication to helping victims of crime.
Be Clear and Concise: We appreciate straightforward communication. Keep your application clear and to the point, ensuring you cover all essential criteria without unnecessary fluff. This shows us you can communicate effectively, which is crucial for this role.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Sunil Goel & Associates, CAs
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Victim Care Co-Ordinator. Familiarise yourself with the types of support services offered and think about how your experience aligns with the role. This will help you articulate your fit during the interview.
✨Show Empathy and Compassion
As a Caseworker, you'll be supporting victims of crime, so it's crucial to demonstrate your empathy and compassion. Prepare examples from your past experiences where you've shown understanding and support to individuals in distress. This will highlight your suitability for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think of specific instances where you've managed a caseload or conducted risk assessments, and be ready to discuss how you approached those challenges.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
