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For Companies At a Glance
- Tasks: Provide tailored support to victims of crime and manage their cases effectively.
- Company: Victim Support, a charity dedicated to helping those affected by crime.
- Benefits: Flexible working, generous leave, discounts, and career development opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in support services and strong communication skills required.
- Other info: Join a diverse team committed to inclusivity and professional growth.
The predicted salary is between 28800 - 42000 £ per year.
What We Offer
- Flexible Working Options.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary‑deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About The Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker You Will
- Manage a caseload of self‑referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records on a bespoke case management system.
- Make calls to offer support to victims of domestic abuse, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support.
- Liaise and actively engage with other local providers to share information on the VS service offer.
- Work as part of a team with staff and the volunteer team to provide a seamless service to clients.
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi‑agency setting. Experience in managing a caseload and completing risk & needs assessments would be beneficial.
You Will Need
- Strong written & verbal communication skills.
- Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard.
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently.
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role.
This role involves regular travel and, due to the location, a driving licence and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How To Apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Support Worker in Basingstoke employer: Sunil Goel & Associates, CAs
Contact Detail:
Sunil Goel & Associates, CAs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker in Basingstoke
✨Tip Number 1
Get to know the company! Research Victim Support and understand their mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to support work and think of examples from your experience that demonstrate your skills. Role-playing with a friend can help ease those nerves!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Support Worker in Basingstoke
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for supporting victims of crime shine through. We want to see why this role matters to you and how your experiences align with our mission.
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that are most relevant to the Caseworker role. Use examples from your past work or volunteer experiences that demonstrate your understanding of the impact of crime on victims.
Be Clear and Concise: We appreciate clarity! Keep your writing straightforward and to the point. Use bullet points where necessary to make it easy for us to see how you meet the essential criteria.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Sunil Goel & Associates, CAs
✨Know Your Stuff
Before the interview, make sure you understand the role of a Caseworker and the impact of crime on victims. Familiarise yourself with the services offered by Victim Support and think about how your skills can contribute to their mission.
✨Showcase Your Experience
Be ready to discuss your previous experience in managing caseloads and conducting risk assessments. Prepare specific examples that highlight your ability to provide tailored support and navigate complex situations, as this will demonstrate your suitability for the role.
✨Communication is Key
Strong written and verbal communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, and be prepared to answer questions about how you would communicate with service users and other stakeholders effectively.
✨Demonstrate Resilience
This role can be emotionally demanding, so it's important to show your personal resilience. Think of examples where you've managed sensitive situations or maintained professionalism under pressure, and be ready to discuss how you cope with challenging emotional demands.
