Area Manager

Internally known as Area Manager. We have an exciting opportunity for an Area Manager to join the team in Lancashire, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we\’d love to hear from you. What We Offer Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About The Role You will oversee the delivery of high-quality services across Lancashire. Facilitate consultation across teams and stakeholders to develop and build on good practices, and support the strategic direction of the area business plan. Drive continuous improvement of performance using data and operational information to ensure teams perform to the highest standards. Build and maintain external relationships to promote positive working relationships, ensuring the best support and outcomes for service users. Ensure services meet the needs of users to standards expected by commissioners and partners. Develop and maintain effective relationships and formal partnerships, promote VS services, and represent the charity professionally to stakeholders, external bodies, and the media. Lead the strategic delivery of high-quality, efficient, and responsive services to victims, identify income growth and partnership opportunities, and build relationships with commissioning bodies. Focus on team development, performance monitoring, and quality assurance. Travel across Lancashire is essential, and occasional work outside usual hours may be required. Attendance at in-person meetings with commissioners and staff is expected. For more information, please contact Tom Edwards (Deputy Services Director). About Us Victim Support (VS) is an independent charity providing services to those affected by crime across England and Wales. We aim for a world with fewer victims but stronger rights, better support, and greater influence in the Criminal Justice System. Working for VS offers a chance to make a real difference for victims and witnesses, and to be part of a national organization committed to high-quality service delivery and change. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Background checks and DBS checks may be required. We value diversity and inclusion, and encourage applicants from all backgrounds, particularly from Black, Asian, and minority ethnic communities. We are a Disability Confident Employer and offer a Guaranteed Interview Scheme for disabled candidates who meet essential criteria. If you have a disability or medical condition that may affect your performance during the application process, reasonable adjustments can be made to support you. How To Apply To apply, visit our website\’s Jobs page, complete the application form, and demonstrate how you meet the essential criteria. We reserve the right to close the vacancy early if sufficient applications are received. We look forward to your application. #J-18808-Ljbffr