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- Tasks: Support victims of crime with tailored plans and assessments, working both remotely and on-site.
- Company: Join Victim Support, a charity dedicated to helping those affected by crime across England and Wales.
- Benefits: Enjoy flexible working, generous leave, birthday off, discounts, and career development opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Strong communication skills and experience in support services are essential; driving license required for travel.
- Other info: Part-time role (22.5 hours/week) with a focus on resilience and adaptability.
The predicted salary is between 24000 - 36000 £ per year.
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We are seeking a dedicated and compassionate Caseworker to join our Operations team on a hybrid basis working both at home and from one of our hubs across Powys, travel will also be required to our base at Police Headquarters, Llangunnor, Carmarthen.
This role is part-time working 22.5 hours per week across 3 days, Monday to Wednesday.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we\’d love to hear from you
What We Offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About The Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker You Will
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records.
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You Will Need
- Strong written & verbal communication skills.
- Competent IT skills, able to use generic systems.
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we\’ll be happy to make reasonable adjustments to enable you to perform at your best.
How To Apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
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Caseworker employer: Sunil Goel & Associates, CAs
Contact Detail:
Sunil Goel & Associates, CAs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caseworker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by victims of crime. Understanding their needs and the support available will help you demonstrate your empathy and commitment during interviews.
✨Tip Number 2
Network with professionals in the field of victim support or social work. Attend relevant workshops or seminars to gain insights and make connections that could lead to valuable recommendations.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to scenarios involving case management and support planning. This will help you articulate your problem-solving skills effectively.
✨Tip Number 4
Research Victim Support's values and mission. Being able to align your personal motivations with their goals will show your genuine interest in the role and the organisation.
We think you need these skills to ace Caseworker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Caseworker. Familiarise yourself with the skills and experiences required, such as managing a caseload and conducting risk assessments.
Tailor Your CV: Customise your CV to highlight relevant experience in supporting victims of crime or working in similar environments. Emphasise your communication skills, organisational abilities, and any experience with multi-agency settings.
Craft a Compelling Personal Statement: In your personal statement, express your passion for helping victims of crime. Provide specific examples of how your skills and experiences align with the role, and mention your adaptability and resilience.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sunil Goel & Associates, CAs
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Caseworker. Familiarise yourself with the types of support you will be providing and the importance of tailored support plans for victims of crime.
✨Show Empathy and Compassion
As a Caseworker, you'll be dealing with individuals who have experienced trauma. During the interview, demonstrate your ability to empathise and show compassion. Share examples from your past experiences where you've supported others in difficult situations.
✨Highlight Your Communication Skills
Strong written and verbal communication skills are essential for this role. Be prepared to discuss how you've effectively communicated with clients or colleagues in previous roles, and consider bringing examples of written communication if relevant.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you would handle specific situations as a Caseworker. Think about potential challenges you might face and how you would approach them, focusing on your resilience and adaptability.
