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- Tasks: Support victims of crime by developing safety plans and providing resources.
- Company: Victim Support is a charity dedicated to helping those affected by crime across England and Wales.
- Benefits: Enjoy flexible working, 28+ days leave, discounts, and ongoing training opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Strong communication skills and experience in service delivery are essential; resilience is key.
- Other info: Hybrid work model with travel required; driving license needed.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Caseworker role at Sunil Goel & Associates, CAs
4 weeks ago Be among the first 25 applicants
Join to apply for the Caseworker role at Sunil Goel & Associates, CAs
We have an exciting opportunity for a Caseworker- Domestic Abuse to join the team in Hampshire & Isle of Wight team working 37.5 hours per week. This role is offered on a hybrid basis with 3 days working from the office in the Portsmouth office and 2 days working from home.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we\’d love to hear from you
What We Offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About The Role
You are able to work a hybrid with 3 days working from the office in Southampton and 2 days working from home.
As a Caseworker You Will
- Make calls to offer support to victims of crime, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support, which will include providing resources, interventions, and information to all service users
- Work alongside and oversee the casework management of a small number of volunteer supporters
- Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors
- Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
- Working as part of a team with staff and the volunteer team to provide a seamless service to clients
You Will Need
- Understanding of the impact of domestic abuse on victims and their families
- Effective verbal and written communication skills
- Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
- Ability to balance competing needs and priorities
- Ability to work independently and as part of a team
- Experience of building effective working relationships across internal and external stakeholders
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
- Ability to manage a caseload including complex case management
- Ability to use generic IT applications competently.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we\’ll be happy to make reasonable adjustments to enable you to perform at your best.
How To Apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
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Caseworker employer: Sunil Goel & Associates, CAs
Contact Detail:
Sunil Goel & Associates, CAs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caseworker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by victims of domestic abuse. Understanding their needs and the support systems available will help you demonstrate your empathy and commitment during interviews.
✨Tip Number 2
Network with professionals in the field of victim support or social work. Attend local events or join online forums to connect with others who can provide insights or even referrals for the Caseworker role.
✨Tip Number 3
Prepare to discuss your experience in managing complex cases. Be ready to share specific examples that highlight your problem-solving skills and ability to work under pressure, as these are crucial for a Caseworker.
✨Tip Number 4
Research Victim Support's values and mission. Being able to articulate how your personal values align with theirs will show your genuine interest in the role and the organisation, making you a more appealing candidate.
We think you need these skills to ace Caseworker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Caseworker position. Highlight your understanding of domestic abuse and its impact on victims, as this is crucial for the role.
Tailor Your CV: Customise your CV to reflect relevant experience in case management, customer service, and working with vulnerable individuals. Use specific examples that demonstrate your skills in communication and resilience.
Craft a Compelling Personal Statement: Write a personal statement that showcases your passion for supporting victims of crime. Include your motivation for applying, relevant experiences, and how you meet the essential criteria outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in this role.
How to prepare for a job interview at Sunil Goel & Associates, CAs
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Caseworker, especially in the context of domestic abuse. Familiarise yourself with the key skills required, such as effective communication and resilience, so you can demonstrate how your experience aligns with these needs.
✨Show Empathy and Understanding
Given the sensitive nature of the role, it's crucial to convey your empathy and understanding during the interview. Be prepared to discuss how you would handle emotionally charged situations and support victims effectively, showcasing your ability to connect with individuals in distress.
✨Highlight Teamwork Experience
As the role involves working closely with both staff and volunteers, be ready to share examples of your teamwork experience. Discuss how you've successfully collaborated with others in previous roles, particularly in multi-agency settings, to provide seamless support to clients.
✨Prepare Questions
At the end of the interview, you'll likely have the opportunity to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, and the organisation's approach to supporting victims. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
