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- Tasks: Support victims of crime with practical and emotional help throughout their recovery journey.
- Company: Victim Support is a charity dedicated to helping those affected by crime across England and Wales.
- Benefits: Enjoy flexible working, 28+ days leave, discounts, and ongoing training opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Experience with vulnerable adults and a commitment to diversity and inclusion are essential.
- Other info: Driving license required; we welcome applicants from diverse backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for an Adult Caseworker (known internally as an Independent Victim Advocate) to join the team in Wiltshire, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we\’d love to hear from you
What We Offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
Ongoing training & support with opportunities for career development & progression
About The Role
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
As An Adult Caseworker You Will
- Ensure the delivery of excellent services to victims of crime through the direct provision of information and practical and emotional help from the point of crime, and onwards throughout the criminal justice process, where appropriate
- Ensure that the overall aim of helping people cope and recover from the effects of crime is achieved
- Act as a single point of contact, to undertake effective need and risk assessments of victims and their circumstances
- Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims to enable them to cope and recover from the impact of crime
You Will Need
- Experience of delivering a service and working directly with service users in a statutory, voluntary or community work setting
- Experience of working with vulnerable adults and/or families
- Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
- Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
- Ability to needs assess, risk assess and empathise with the victim
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we\’ll be happy to make reasonable adjustments to enable you to perform at your best.
How To Apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
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Caseworker employer: Sunil Goel & Associates, CAs
Contact Detail:
Sunil Goel & Associates, CAs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caseworker
✨Tip Number 1
Familiarise yourself with the specific needs of victims of crime. Understanding their challenges and how to support them effectively will show your commitment to the role and help you stand out during interviews.
✨Tip Number 2
Network with professionals in the field of victim support or social work. Attend relevant workshops or seminars to gain insights and make connections that could lead to valuable recommendations or referrals.
✨Tip Number 3
Demonstrate your resilience and adaptability through real-life examples. Prepare stories from your past experiences where you've successfully navigated challenging situations, as this is crucial for a Caseworker role.
✨Tip Number 4
Research Victim Support's values and mission. Tailor your conversations and responses to reflect how your personal values align with theirs, showing that you're not just looking for a job, but are genuinely passionate about their cause.
We think you need these skills to ace Caseworker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Adult Caseworker position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience: In your CV and personal statement, emphasise any experience you have working with vulnerable adults or in community settings. Use specific examples to demonstrate your ability to deliver services effectively and your understanding of the challenges faced by victims of crime.
Showcase Your Skills: Make sure to showcase your skills in need and risk assessment, as well as your ability to work independently and manage competing demands. Provide concrete examples of how you've successfully navigated similar situations in the past.
Personal Statement: Craft a compelling personal statement that not only outlines your qualifications but also reflects your passion for supporting victims of crime. Mention your commitment to equal opportunities and diversity, as this aligns with the values of Victim Support.
How to prepare for a job interview at Sunil Goel & Associates, CAs
✨Show Your Passion for Helping Others
As a Caseworker, your role revolves around supporting victims of crime. Make sure to express your genuine passion for helping others during the interview. Share personal experiences or motivations that drive you to work in this field.
✨Demonstrate Resilience and Adaptability
The job requires resilience and adaptability when dealing with vulnerable individuals. Prepare examples from your past experiences where you successfully navigated challenging situations, showcasing your ability to remain calm and effective under pressure.
✨Highlight Your Experience with Vulnerable Adults
Since the role involves working with vulnerable adults and families, be ready to discuss your relevant experience. Provide specific examples of how you've supported similar individuals in previous roles, focusing on your understanding of their needs and how you addressed them.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to conduct needs and risk assessments. Practice responding to hypothetical situations related to victim support, demonstrating your critical thinking and empathy skills while outlining your approach to problem-solving.
