Traffic Manager

Traffic Manager - maternity cover Traffic Manager (Maternity Cover - 12 months) We're looking for a talented Traffic Manager to join the Sunhouse team! We are Sunhouse Creative, a positively different brand design agency, based in Bath. We believe in people before egos, creativity before wealth, and partners before clients. Our client roster includes some of the biggest global names in FMCG alongside some of the most exciting, up-and-coming challenger brands around. We are a highly-creative, hands-on team. We love positive, collaborative people who thrive on getting stuck in. What you'll be doing Working in our fabulous studio in Bath, you will become part of our fast-paced Operations Team. Reporting to the Operations Director, you will be involved in managing the efficient flow of work through the creative studio by following established scheduling processes. This role focuses on the operational execution of resource allocation, freelancer management, and administrative support to ensure the Client Services team meets delivery deadlines within a creative agency environment. What you'll bring Industry Experience: 2-3 years of experience in a creative, design, or integrated agency environment, with a solid understanding of the creative process from initial scoping to delivery. Technical knowledge: Proven experience in studio scheduling, identifying capacity gaps, and managing freelance bookings. You'll also have experience with resource management software (e.g., Synergist, Float, Resource Guru, Monday.com, or Paprika), interpreting project scopes, and strong Excel/Sheets skills. Skills: Strong problem-solving abilities Meticulous attention to detail Self-motivation in a fast-paced environment. You'll possess diplomacy, operational rigour, adaptability and exceptional organisational skills to manage multiple projects and review project scopes, proposals, and timings. Excellent communication and collaboration skills to bridge the gap between creative teams and account managers, and to liaise with freelancers. Our new Traffic Manager role will receive all the industry-standard perks they'd expect, as well as actual work-life balance in a world-class studio that's in the heart of a vibrant city, surrounded by beautiful countryside. Our current hybrid working arrangement allows employees to choose to work remotely on Mondays and Fridays and collaborate with the whole team in the studio Tuesdays - Thursdays. Are you ready for something Positively Different? Sunhouse is committed to creating a diverse environment as an equal opportunity employer. Our welcoming and inclusive culture is the product of our commitment, values, ways of working, and encouragement to be yourself and share your perspectives. All qualified applicants will receive equal consideration for employment without regard to race, colour, gender, gender identity or expression, sexual orientation, origin, genetics, religion, disability or age. Please advise us of any adjustments you may require throughout the interview process so that we can support you with these.