At a Glance
- Tasks: Support sales by addressing customer concerns and creating tailored sales tools.
- Company: Join Sunhome, a leader in smart residential energy solutions since 2013.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Why this job: Make a real impact in the sustainable energy sector while developing your skills.
- Qualifications: 2+ years in solar PV systems and a relevant degree are required.
- Other info: Fluency in English is essential; training experience is a plus.
The predicted salary is between 36000 - 60000 £ per year.
About the Company
Founded in 2013, Sunhome stands as a leading technology brand in the global residential energy sector. We deliver cutting-edge smart residential energy systems that seamlessly integrate photovoltaic power, energy storage, EV chargers, and energy management. With over a decade of expertise, Sunhome drives innovation through our proprietary full-stack power plant technology. This empowers us to offer a comprehensive solution—spanning solar generation, intelligent storage, efficient charging, and energy management—enabling families worldwide to embrace a sustainable, smart energy.
- Identify common customer concerns (cost, performance guarantees, aftersales) and build response strategies.
- Develop sales toolkits (scripts, comparison sheets, demo videos) tailored to regions/customer profiles.
- Train installer sales teams and update talk tracks based on field insights.
- Address site survey errors and delayed quotes, proposing solutions to accelerate deals.
Requirements:
- 2+ years in residential solar PV system technical/pre-sales/installation management, with full-process familiarity (design, component selection, installation, grid connection, maintenance).
- Knowledge of system efficiency, ROI period, roof compatibility, and policy incentives.
- Knowledge of local regulations (grid connection, subsidies) and safety standards (electrical/structural).
- Ability to translate technical jargon into customer-friendly language and create standardized materials (FAQs, scripts, case studies).
- Experience developing training content and coaching sales teams.
- Bachelor’s degree (Energy, Electrical/Mechanical Engineering preferred).
- Fluent in English.
Technical Pre-Sales Specialist employer: Sunhome
Contact Detail:
Sunhome Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Pre-Sales Specialist
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the residential solar PV sector. Understanding the innovations and challenges in this field will help you engage more effectively with potential customers and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the solar energy industry, especially those involved in pre-sales or technical roles. Attend relevant events, webinars, or workshops to build connections and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific customer concerns related to solar energy systems, such as cost and performance guarantees. Think of examples from your past experience where you successfully addressed these issues, as this will showcase your problem-solving skills.
✨Tip Number 4
Practice translating complex technical information into simple, customer-friendly language. This skill is crucial for a Technical Pre-Sales Specialist, so consider role-playing scenarios where you explain technical concepts to non-technical audiences.
We think you need these skills to ace Technical Pre-Sales Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Technical Pre-Sales Specialist at Sunhome. Familiarise yourself with their products and services, especially in the residential energy sector.
Tailor Your CV: Highlight your relevant experience in residential solar PV systems, technical pre-sales, or installation management. Emphasise your familiarity with the full process, from design to maintenance, and any specific achievements that demonstrate your expertise.
Craft a Compelling Cover Letter: In your cover letter, address how your skills align with the job requirements. Mention your ability to translate technical jargon into customer-friendly language and your experience in developing training content for sales teams.
Showcase Your Knowledge: Demonstrate your understanding of local regulations, safety standards, and customer concerns in your application. This could be through examples of past experiences or by discussing how you would approach common customer issues.
How to prepare for a job interview at Sunhome
✨Understand the Product Inside Out
Make sure you have a solid grasp of Sunhome's smart residential energy systems. Familiarise yourself with how photovoltaic power, energy storage, and EV chargers work together. This knowledge will help you answer technical questions confidently and demonstrate your expertise.
✨Prepare for Customer Concerns
Anticipate common customer concerns such as cost, performance guarantees, and aftersales support. Think about how you would address these issues and prepare clear, concise responses that reassure potential clients.
✨Showcase Your Training Experience
Highlight any experience you have in developing training content or coaching sales teams. Be ready to discuss specific examples of how you've successfully trained others and improved their performance in a technical sales environment.
✨Translate Technical Jargon
Practice explaining complex technical concepts in simple, customer-friendly language. This skill is crucial for a Technical Pre-Sales Specialist, as you'll need to communicate effectively with clients who may not have a technical background.