At a Glance
- Tasks: Provide hybrid IT support and manage company devices using Microsoft Intune.
- Company: Join Sungrow Europe, a leader in renewable energy solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fluent English required; familiarity with ITSM platforms is a plus.
- Why this job: Be part of a dynamic team making a difference in the tech world.
- Qualifications: 2-5 years of IT support experience and knowledge of Microsoft 365.
The predicted salary is between 30000 - 40000 £ per year.
Sungrow Europe is seeking an experienced IT Support Specialist to deliver hybrid Level 1 and Level 2 support to end-users in the UK office. The role includes administering company devices, ensuring compliance through Microsoft Intune, and implementing security measures using Microsoft Defender.
Candidates should have 2-5 years of relevant experience, demonstrated knowledge of Microsoft 365 and Windows operating systems, and fluency in English (C1). Familiarity with ITSM platforms and networking fundamentals is advantageous.
Hybrid IT Support Engineer - L1/L2, Microsoft 365 & Intune employer: Sungrow Europe
Sungrow Europe is an exceptional employer that fosters a collaborative and innovative work culture, providing employees with the opportunity to grow their skills in a dynamic environment. With a focus on professional development and a commitment to employee well-being, team members enjoy comprehensive benefits and a supportive atmosphere that encourages creativity and teamwork. Located in the UK, this role offers the chance to work with cutting-edge technology while contributing to meaningful projects in the renewable energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid IT Support Engineer - L1/L2, Microsoft 365 & Intune
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field and let them know you're on the hunt for a role like the Hybrid IT Support Engineer. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Brush up on your Microsoft 365 and Intune skills. Make sure you can confidently discuss your experience with these tools during interviews. We all know that being well-prepared can set you apart from the competition!
✨Tip Number 3
Practice common interview questions related to IT support. Think about scenarios where you've solved problems or improved processes. We want you to showcase your skills and experience effectively!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team at Sungrow Europe.
We think you need these skills to ace Hybrid IT Support Engineer - L1/L2, Microsoft 365 & Intune
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft 365 and Intune. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hybrid IT Support Engineer role. We love seeing your personality come through, so let us know what excites you about this position.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled IT issues in the past. We’re looking for candidates who can demonstrate their ability to provide effective support, so share those success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Sungrow Europe
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Intune, and Windows operating systems. Be ready to discuss specific features and how you've used them in past roles. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled IT issues in the past. Think of a couple of scenarios where you resolved a tricky problem or improved a process. This will demonstrate your ability to provide Level 1 and Level 2 support effectively.
✨Understand Compliance and Security
Since the role involves ensuring compliance and implementing security measures, be ready to discuss your experience with Microsoft Defender and any relevant security protocols. Highlight any past experiences where you ensured compliance or enhanced security for devices.
✨Familiarise Yourself with ITSM Platforms
If you have experience with IT Service Management (ITSM) platforms, make sure to mention it. If not, do a bit of research on common ITSM tools and their functionalities. Showing that you understand these platforms can give you an edge in the interview.
