At a Glance
- Tasks: Provide hybrid Level 1 and Level 2 IT support and manage device compliance.
- Company: Join Sungrow Europe, a leader in renewable energy technology.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic team atmosphere with opportunities to collaborate across regions.
- Why this job: Enhance cybersecurity and work with cutting-edge technologies in a collaborative environment.
- Qualifications: 2-5 years of IT support experience and familiarity with Microsoft 365.
The predicted salary is between 30000 - 40000 £ per year.
Sungrow Europe is seeking a skilled IT Support professional for our Milton Keynes office. In this role, you will deliver hybrid Level 1 and Level 2 IT support, manage company device compliance, and collaborate with various regional IT teams.
The ideal candidate will possess 2-5 years of IT support experience, familiarity with Microsoft 365, and strong English communication skills.
Join us to work with leading technologies and enhance cybersecurity within our European operations.
Hybrid IT Support Engineer (UK) - Intune, Defender & ITSM employer: Sungrow Europe - Welcome traveler!
Sungrow Europe is an excellent employer that fosters a collaborative and innovative work culture in the heart of Milton Keynes. With a strong focus on employee growth, we offer continuous training opportunities and the chance to work with cutting-edge technologies in cybersecurity. Join us to be part of a dynamic team that values your contributions and supports your professional development.
Contact Details:
Sungrow Europe - Welcome traveler! Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid IT Support Engineer (UK) - Intune, Defender & ITSM
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sungrow Europe on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Show off your skills! Prepare for potential technical assessments by brushing up on Microsoft 365 and IT support scenarios. We want to demonstrate our problem-solving abilities and familiarity with tools like Intune and Defender.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help us articulate our experience and how it aligns with the role, especially when discussing our past IT support experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight our relevant skills and experiences that match the job description.
We think you need these skills to ace Hybrid IT Support Engineer (UK) - Intune, Defender & ITSM
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant IT support experience, especially with Microsoft 365 and any hybrid support roles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Hybrid IT Support Engineer role. Share specific examples of your past experiences that relate to device compliance and collaboration with IT teams.
Show Off Your Communication Skills:Since strong English communication is key for this role, ensure your application is clear and concise. We appreciate well-structured writing that reflects your ability to communicate effectively in a professional setting.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sungrow Europe - Welcome traveler!
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Intune, and Defender. Be ready to discuss how you've used these tools in past roles, as well as any troubleshooting techniques you've employed.
✨Showcase Your Communication Skills
Since strong English communication skills are a must, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so think about examples from your experience.
✨Familiarise Yourself with ITSM Practices
Understand the basics of IT Service Management (ITSM) and be prepared to discuss how you’ve applied these principles in your previous roles. Highlight any experience you have with ticketing systems or incident management.
✨Demonstrate Team Collaboration
Sungrow values collaboration with regional IT teams, so come prepared with examples of how you've worked effectively in a team setting. Think about challenges you've faced and how you contributed to solutions.
