Place of work Birmingham, West Midlands (County)
Contract type Permanent, full-time -
Job details
Job description, work day and responsibilities
An Assistant Store Manager supports the Store Manager in overseeing all aspects of daily retail operations, ensuring the team delivers an exceptional customer experience while achieving commercial targets. This role involves leading and motivating a team of sales colleagues, managing stock levels, and coordinating visual merchandising to drive sales performance. Key duties include deputising for the Store Manager in their absence, conducting staff appraisals and training sessions, resolving customer complaints, and monitoring KPIs such as conversion rates and average transaction values. The ideal candidate will have previous retail management experience, demonstrating strong leadership capability and a proven track record of meeting sales targets. Excellent communication skills, commercial awareness, and the ability to inspire and develop others are essential. This is a fantastic progression opportunity for an ambitious retail professional looking to take the next step toward Store Manager level within a reputable brand. This is a fantastic opportunity to join a respected retail organisation with a genuine commitment to its people, offering a supportive environment where your contribution is valued and your career can grow.
