At a Glance
- Tasks: Lead daily store operations, drive sales, and inspire your team to deliver exceptional customer service.
- Company: Join EssilorLuxottica, a global leader in eyewear with a rich heritage and diverse community.
- Benefits: Enjoy perks like free eyewear, generous holidays, pension plans, and monthly bonuses.
- Why this job: Be part of a vibrant culture that values diversity and offers endless career growth opportunities.
- Qualifications: High school diploma and 2+ years of store management experience required.
- Other info: Fluency in English is essential; other languages are a plus.
The predicted salary is between 28800 - 42000 £ per year.
Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”.
With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn.
Born in 1971, Sunglass Hut started as a small family business running a kiosk in a Miami mall. After 50 years and over 3,000 stores worldwide, we’re celebrating where we’ve been and where we’re going – bringing that same family feel and welcoming spirit as the very first kiosk to our stores today.
Job Scope and Main Responsibilities
A Store Manager oversees all aspects of store operations, including sales, profitability, recruiting, maintenance, and inventory control as well as ensuring excellent customer service is delivered. A store manager is expected to improve the overall business performance and achieve objectives through effective management, leadership, and development of the people in their team. As a EssilorLuxottica ambassador the store manager will role model the EssilorLuxottica values and the Sunglass Hut culture.
Responsibilities
- Oversee the store’s day-to-day operations.
- Ensure all KPI targets and expectations are delivered.
- Ensure costs are kept to a minimum and stock loss is in within company guidelines.
- Regularly analyses sales performance, maximising strengths and reviewing poor performance to establish an action plan for improvement
- To follow all company policy and procedures to ensure safety and security of the business
- Network effectively with internal and external stakeholders
- Keep abreast of and be knowledgeable of competitor activity
- Deliver memorable customer service and exceptional product knowledge
- Maintain inspiring visual merchandising in store as per guidelines
- Ensuring that the store is always on top of the competition by being commercially focused
- Recruit, lead, motivate and inspire your team to succeed in store
- Create an engaging and positive working environment
- Establish a store culture that embraces diversity and maximises the learnings from a diverse team
- Lead store team to deliver brand story (and Sunglass Hut experience, if applicable) through effective store management
- Set and execute sales performance goals to increase profitability
- Hire, train, and assess store employee\’s productivity and performance
- Maintain orderly, presentable appearance of the store
Technical Skills – Portrait of a Perfect Candidate
- Strong selling skills
- Problem solving ability
- Excellent customer service skills
- Excellent communication and listening skills
- Time Management skills
- Persuading & influencing skills
- Coaching & development skills
- Performance Management skills
- Leadership skills
- Highly commercial
- Able to networking effectively
- Results driven
- Problem solving ability
- Good knowledge of Microsoft Office package
- Customer centric with a positive attitude
What we offer
- Great benefits such as free eyewear, generous holidays allowance, pension package, monthly bonus and commission structure, etc..
- Internal mobility across countries, brands and departments
- Career progression and development
- Generous incentives conducted in store
Qualifications
- High school education or equivalent experience
- 2+ years\’ store management experience
Languages
- English fluent
- Other Languages
Store Manager employer: Sunglass Hut
Contact Detail:
Sunglass Hut Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with the Sunglass Hut brand and its values. Understanding the company culture and how it aligns with your own values will help you demonstrate your fit during the interview process.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss specific situations where you motivated your team or improved performance.
✨Tip Number 3
Research the latest trends in retail and eyewear. Being knowledgeable about competitor activities and market trends will allow you to speak confidently about how you can drive sales and improve store performance.
✨Tip Number 4
Network with current or former employees of EssilorLuxottica. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with EssilorLuxottica's mission and values. Highlight how your personal values align with their commitment to helping people 'see more, be more' in your application.
Tailor Your CV: Customize your CV to emphasize your store management experience, particularly in areas like sales performance, team leadership, and customer service. Use specific examples that demonstrate your ability to meet KPIs and improve business performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the Sunglass Hut culture. Mention your problem-solving skills and how you can contribute to creating an engaging work environment.
Highlight Relevant Skills: In your application, make sure to highlight key skills such as leadership, communication, and time management. Provide examples of how you've successfully led a team or improved store operations in previous roles.
How to prepare for a job interview at Sunglass Hut
✨Show Your Passion for Customer Service
As a Store Manager, delivering exceptional customer service is key. Be prepared to share specific examples of how you've gone above and beyond for customers in your previous roles. This will demonstrate your commitment to the company's mission of helping people 'to see more, be more'.
✨Highlight Your Leadership Skills
Discuss your experience in leading and motivating teams. Share stories that showcase your ability to inspire others, manage performance, and create a positive work environment. This aligns with the role's responsibility of developing the people in your team.
✨Demonstrate Your Commercial Awareness
Be ready to talk about how you have previously analyzed sales performance and implemented action plans for improvement. Show that you understand the importance of being commercially focused and how it impacts overall business performance.
✨Prepare for Behavioral Questions
Expect questions that assess your problem-solving abilities and time management skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers, providing clear examples of how you've successfully navigated challenges in the past.