At a Glance
- Tasks: Lead a luxury retail store, ensuring exceptional customer experiences and team development.
- Company: Oliver Peoples, a brand rooted in California heritage and timeless design.
- Benefits: Competitive salary, career growth opportunities, and a chance to work with a prestigious brand.
- Other info: Join a culture of accountability and continuous improvement in a dynamic environment.
- Why this job: Shape the luxury retail experience and inspire a passionate team every day.
- Qualifications: Experience in premium retail leadership and a keen eye for detail.
The predicted salary is between 30000 - 35000 £ per year.
Store Manager - Oliver Peoples
Timeless design. California heritage. Considered service.
Oliver Peoples was founded in 1987, with its first boutique in West Hollywood, California.
Rooted in a vintage heritage aesthetic and inspired by the culture of Los Angeles, fashion, film, art and music, the brand is known for refined design, exceptional materials, exclusive product details and superior lens technology.
We’re looking for a Store Manager who understands that true luxury is shaped by leadership, how a team is guided, how standards are upheld, and how every customer experience feels effortless, elevated and authentic to the brand.
- What You’ll Do
- Setting the vision and tone for the store, ensuring every customer interaction reflects calm confidence and considered service.
- Taking full ownership of the day‑to‑day running of the store, from standards and presentation to performance and results.
- Leading, developing and inspiring the team through presence, coaching and clear expectations.
- Driving commercial performance, using insight, storytelling and strong floor leadership to achieve and exceed targets.
- Creating a culture of accountability, collaboration and continuous improvement.
- Overseeing recruitment, onboarding and development, building a confident, knowledgeable and service‑led team.
- Ensuring deep knowledge of brand heritage, craftsmanship, materials and lenses is embedded in the customer journey.
- Managing operational excellence, including scheduling, stock, compliance and reporting.
- What You’ll Bring
- Have experience leading a premium or luxury retail store, with proven commercial and people leadership capability.
- Lead with quiet authority, composed, authentic and trusted by your team and customers alike.
- Have an exceptional eye for detail, from service delivery to store presentation and performance metrics.
- Are both strategic and hands on, comfortable balancing leadership with floor presence.
- Are curious, coachable and passionate about developing people and elevating standards.
- Why join Oliver Peoples
Because this is a brand built on design purity, exceptional craftsmanship and timeless modernity, and the store experience should embody that philosophy every day.
You’ll be entrusted with leading a brand environment where service, product knowledge and leadership feel as refined as the frames themselves.
- Discover your next role
- If you’re ready to lead with confidence, clarity and care,
Discover the role.
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Store Manager employer: Sunglass Hut
Sunglass Hut is an exceptional employer that fosters a vibrant and energetic work culture, where team members are encouraged to express their individuality while achieving sales goals. With competitive pay, commission opportunities, and unique perks like free sunglasses and friends & family discounts, employees can thrive both personally and professionally. Located in a fast-paced retail environment, Sunglass Hut offers real career progression and the chance to make a global impact through initiatives like OneSight, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Sunglass Hut, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Sunglass Hut!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Sunglass Hut, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Sunglass Hut and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Sunglass Hut that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Sunglass Hut
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
