At a Glance
- Tasks: Assist in managing the store, driving sales, and leading a motivated team.
- Company: Join EssilorLuxottica, a global leader in eyewear with a rich heritage and diverse community.
- Benefits: Enjoy perks like discounted eyewear, career development, and free airport parking.
- Why this job: Be part of a vibrant culture that values innovation and customer engagement.
- Qualifications: Strong retail management experience and excellent communication skills required.
- Other info: Position based at Gatwick Airport North terminal, offering unique networking opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn. Bringing together world-leading expertise in lens and eyewear technology gives us the unique possibility to shape an entire industry every day by fostering innovation and making a meaningful impact on people's lives.
Born in 1971, Sunglass Hut started as a small family business running a kiosk in a Miami mall. After 50 years and over 3,000 stores worldwide, we’re celebrating where we’ve been and where we’re going – bringing that same family feel and welcoming spirit as the very first kiosk to our stores today.
Job Scope
The Assistant Store Manager uses their skills and experience to assist in the overall management of the store by maximizing sales and profitability, leading and motivating a team, delegating and prioritizing tasks effectively and in the Manager’s absence taking responsibility for stock, cash and store security. As a Sunglass Hut ambassador, the assistant store manager will role model the EssilorLuxottica values and the Sunglass Hut culture. This role is based at Gatwick Airport North terminal.
Areas of Responsibilities
- Support the store manager to achieve high levels of sales performance and results
- Ensure all operating policies and procedures are followed
- Play a key part in asset protection training and reporting
- Ensure accurate operation of the POS system and account for all transactions (credit, returns)
- Open and close the store according to established guidelines
- Drive performance to ensure all KPIs are achieved and store turnover targets are met
- Support the store manager in the daily running of the store
- Network effectively with internal and external stakeholders
- Maintain inspiring visual merchandising in store as per guidelines
- Deliver excellent customer service and demonstrate a high degree of professionalism
- Know the product inside and out and stay fresh with new merchandise, trends and competitive activity
- Create an engaging and positive working environment following the Sunglass Hut experience
- Coach associates to consistently deliver effective selling behaviours resulting in high customer engagement
- Address associate concerns in a reasonable and fair manner consistent with the Company values
- Assist with recruitment, training and development of the team
Technical Skills – Portrait of the Perfect Candidate
- Strong selling skills
- Problem solving ability
- Excellent customer service skills
- Excellent communication and listening skills
- Time Management skills
- Persuading & influencing skills
- Coaching & development skills
- Performance Management skills
- Leadership skills
- Highly commercial
- Able to network effectively
- Results driven
- Good knowledge of Microsoft Office package
What we offer
- Great benefits such as discounted and free eyewear, holidays allowance, pension package, monthly bonus and commission structure, etc.
- Internal mobility across countries, brands and departments
- Career progression and development
- Generous incentives conducted in store
- Free airport parking
- Ability to register a car for free drop off at the terminal once you have a FULL airside pass
- 25% off rail travel once you have a FULL airside pass
- Tax free shopping on perfume and make up
Candidate Profile
Previous strong retail management experience in a fast paced environment
Languages: English
Assistant Store Manager - Cosmetics employer: Sunglass Hut
Contact Detail:
Sunglass Hut Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Cosmetics
✨Tip Number 1
Familiarise yourself with the Sunglass Hut brand and its values. Understanding their culture and mission will help you align your responses during interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Highlight your previous retail management experience by preparing specific examples of how you've maximised sales and led a team in a fast-paced environment. This will show that you have the relevant skills to excel in this role.
✨Tip Number 3
Network with current or former employees of EssilorLuxottica or Sunglass Hut. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss your problem-solving abilities and how you've handled challenges in previous roles. This is crucial for the Assistant Store Manager position, as you'll need to demonstrate your capability to manage issues effectively.
We think you need these skills to ace Assistant Store Manager - Cosmetics
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Assistant Store Manager position at Sunglass Hut. Highlight your relevant experience in retail management and how it aligns with the job requirements.
Tailor Your CV: Customise your CV to reflect your strong selling skills, customer service experience, and leadership abilities. Use specific examples from your previous roles that demonstrate your problem-solving skills and ability to drive sales performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the cosmetics industry and your understanding of EssilorLuxottica's values. Mention your experience in coaching and developing teams, as well as your commitment to delivering excellent customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Sunglass Hut
✨Know the Brand Inside Out
Before your interview, make sure you research EssilorLuxottica and Sunglass Hut thoroughly. Understand their values, mission, and the products they offer. This will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and developed team members. Highlight your coaching abilities and how you've driven performance in previous roles.
✨Demonstrate Excellent Customer Service
Customer service is key in retail, especially in a fast-paced environment like an airport. Be ready to discuss how you've handled customer complaints or difficult situations in the past, showcasing your problem-solving skills and commitment to providing excellent service.
✨Prepare for Situational Questions
Expect situational questions that assess your ability to handle various challenges in the store. Think about scenarios related to sales performance, team dynamics, and operational procedures. Practising your responses will help you feel more confident during the interview.