At a Glance
- Tasks: Support thrilling greyhound racing events and ensure smooth operations on race days.
- Company: Sunderland Greyhound Stadium, a premier venue for exciting greyhound action.
- Benefits: Annual passes, hotel discounts, health benefits, and generous holiday leave.
- Other info: Flexible hours with opportunities for growth in a diverse and inclusive environment.
- Why this job: Join a vibrant team and be part of an exhilarating racing atmosphere.
- Qualifications: Strong communication skills, team player, and willingness to learn.
The predicted salary is between 18900 - 23100 £ per year.
Sunderland Greyhound Stadium are looking for lively and hardworking people to join our staff.
Our team’s friendly attitude is reflected by the smiles on the customer’s faces from the moment they enter the stadium until the moment they leave.
We pride ourselves on excellent customer service and are always looking for different ways to excel.
We are looking for a passionate and knowledgeable Racing Support Assistant.
At ARC we embrace diversity, we develop our people, we care for our visitors, we think about our impact and we are proud of our sport.
Who is Sunderland Greyhound Stadia?
Sunderland Greyhound Stadia is a premier racing venue, hosting thrilling greyhound action five days a week—Monday, Tuesday, Wednesday, Friday, and Sunday.
We offer a top-tier hospitality experience, featuring private boxes and restaurants, making us a popular destination for racegoers, celebrations, and corporate events.
With an exciting atmosphere, a packed race schedule, and a strong community following, we’re a dynamic venue that thrives on delivering great entertainment and exceptional service.
- Work Perks of being a Racing Support Assistant with us at ARC…
- 2 Annual Members passes, giving access to over 1500 racedays
- Hotel Discounts and Complimentary Golf
- Annual leave starting at 22 days increasing up to 28 in line with length of service
- Pension & Group life assurance schemes
- Healthshield – including 24hr GP & EAP
…and so much more!
About the role
In this role you will be responsible for delivering the race meetings required with integrity.
You will grade cards for race meetings and perform racing office/race meeting duties as required.
Compliance with conditions imposed on the business by Government, Gambling Commission and The Greyhound Board of Great Britain (GBGB) need to be met or exceeded.
This role will include a variable working week pattern to meet the needs of the business, including evenings and weekends.
- Responsibilities for the successful Racing Support Assistant include (but not limited to):
- Support the racing office with trial and race meetings, including photo finish, data input, race statistics, printing programmes, and updating race information online.
- Assist with paddock and kennel duties: weighing in and kennelling greyhounds, microchip scanning, identity checks, and ensuring compliance with GBGB rules.
- Help with race day track operations, including starting races, operating the pick-up, and handling traps.
- Provide support to the tote and hospitality team during busy race meetings.
- Work flexible hours, including evenings and weekends, in line with the racing schedule.
- Maintain high standards of health & safety, security, and cleanliness across all areas.
The person we are looking for has….
- A reliable team player who can also work independently.
- Strong communication skills and the ability to work under pressure.
- Willingness to learn and adapt to a variety of tasks.
- Greyhound Industry knowledge ideal.
- High level of interpersonal skills.
- Strong communication skills – able to communicate at all levels.
- Strong organizational skills.
- Ability to work to strict pressured deadlines.
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
We welcome people from all backgrounds, ethnicities, cultures, and experiences.
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.
We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions.
We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.
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Racing Support Assistant in Sunderland employer: Sunderland Greyhound Stadium
Arena Racing Company is an exceptional employer that fosters a vibrant work culture centred around teamwork and passion for the leisure and entertainment industry. With a commitment to employee growth and development, we offer numerous opportunities for career progression while ensuring a diverse and inclusive environment. Located at the heart of the UK's largest horse racing group, our employees enjoy a dynamic atmosphere where their contributions are valued and celebrated.
Contact Details:
Sunderland Greyhound Stadium Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Racing Support Assistant in Sunderland
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We think you need these skills to ace Racing Support Assistant in Sunderland
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