At a Glance
- Tasks: Take bets, provide info, and deliver top-notch customer service at race nights.
- Company: Join the vibrant Tote Team at Central Park Greyhounds.
- Benefits: Earn £12.71/hour with flexible shifts and full training provided.
- Other info: Diverse and inclusive workplace welcoming all backgrounds.
- Why this job: Be part of an exciting industry while enjoying a fun, sociable work environment.
- Qualifications: Friendly, confident communicators with basic numeracy skills.
The predicted salary is between 12 - 13 £ per hour.
Join the Tote Team at Central Park Greyhounds!
Hourly rate: £12.71.
We're looking for confident, customer-focused individuals to join our Tote team on a casual basis.
If you enjoy working in a lively, fast-paced environment and have great people skills, this could be the perfect opportunity for you!
What you'll do
- Take and process bets from customers in a friendly and efficient manner
- Provide clear information about Tote betting options
- Accurately handle card transactions
- Deliver excellent customer service with a smile
- Work as part of a team to maintain a fun and professional race night experience
What is casual work?
Casual work gives you the flexibility to fit shifts around your lifestyle.
Once you've registered your interest, we'll offer you shifts in advance - primarily on race days, especially Saturday evenings.
Shifts depend on the racing calendar and seasonal demand, so there's plenty of variety!
What we're looking for
- Friendly, confident communicators
- A basic level of numeracy (you'll be handling bets and cash)
- Willingness to work
- Saturday evenings and weekends
- Reliability and professionalism
What we offer
- Flexible shifts
- Full training provided - no betting experience necessary
- A fun sociable working environment
- The chance to be part of unique and exciting industry...
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
We welcome people from all backgrounds, ethnicities, cultures, and experiences.
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.
We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions.
We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.
#J-18808-Ljbffr
Casual Tote Operator in Sittingbourne employer: Sunderland Greyhound Stadium
At ARC, we pride ourselves on being an excellent employer, offering flexible working hours that cater to your lifestyle while providing competitive pay and opportunities for training across various business areas. Our vibrant work culture at Sunderland Greyhound Stadia fosters inclusivity and diversity, ensuring every team member feels valued and supported, making it a rewarding place to grow your career in the hospitality sector.
Contact Details:
Sunderland Greyhound Stadium Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Tote Operator in Sittingbourne
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Sunderland Greyhound Stadium and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Sunderland Greyhound Stadium and let us see your personality shine through!
We think you need these skills to ace Casual Tote Operator in Sittingbourne
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Sunderland Greyhound Stadium.
Get Familiar with Our Brand:Before applying, take some time to learn about Sunderland Greyhound Stadium and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Sunderland Greyhound Stadium
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Sunderland Greyhound Stadium.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Sunderland Greyhound Stadium will surely appreciate.
