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- Tasks: Support individuals transitioning to independent living and prevent homelessness.
- Company: Sunderland City Council, dedicated to helping vulnerable individuals find secure homes.
- Benefits: Meaningful work, community impact, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives by helping them maintain their homes.
- Qualifications: Compassionate, adaptable, and experienced in support planning.
- Other info: Join a supportive team focused on improving housing solutions.
The predicted salary is between 30000 - 40000 £ per year.
Here in Sunderland, we have a range of roles to help and support people who become homeless. We have realigned the Housing Options Team to ensure we are well placed to meet the needs of people who are street homeless as well as those threatened with homelessness. Our ambition is to ensure everyone is supported to move towards, and successfully maintain, independent living.
For many, this journey is not a straight line. To meet these varied and often complex needs, we have expanded our team and introduced a range of specialist roles to ensure individuals receive the right support at each stage of their journey to a safe and secure home. As part of this continued commitment and in support of the Supported Housing Improvement Programme (SHIP), Sunderland City Council is seeking to appoint a Tenancy Sustainment Officer.
About the Role
As a Tenancy Sustainment Officer, you will provide a comprehensive and proactive support package to individuals who have moved on from short-term or emergency accommodation. You will also play a key role in preventing homelessness by supporting people to sustain their current accommodation and avoid repeat applications.
Working with SHIP and Housing Options colleagues, you will:
- Support individuals transitioning from supported, temporary, or emergency accommodation into settled homes.
- Work closely with the SHIP Manager to assist in improving the quality, safety, and sustainability of supported housing placements.
- Ensure tenants have the skills, knowledge, and confidence required for successful independent living.
- Identify early signs of tenancy breakdown and intervene promptly both in supported housing settings and places they move on to.
- Collaborate with a wide range of internal and external partners to ensure the right support is in place.
About You
The successful candidate will:
- Understand the challenges faced by vulnerable individuals, including those with complex needs.
- Have a compassionate, person-centred approach.
- Be experienced in support planning and able to adapt your approach to meet different situations.
- Have knowledge of effective housing solutions and homelessness prevention.
- Be confident in building partnerships with a range of agencies, including supported housing providers.
- Work closely with other roles including the Rough Sleeper Coordinator, Outreach Team, Temporary Accommodation & Move-On Officers.
This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service.
Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Customer Enabling Services by email: jobs@sunderland.gov.uk. Please note that CVs are not accepted.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.
Tenancy Sustainment Officer in Sunderland employer: Sunderland City Council
Contact Detail:
Sunderland City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Officer in Sunderland
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their mission. Be ready to discuss how your experience aligns with their goals, especially around supporting vulnerable individuals and preventing homelessness.
✨Tip Number 3
Showcase your skills in real-life scenarios. During interviews, share specific examples of how you've helped individuals in challenging situations or how you've successfully collaborated with other agencies to provide support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on your email for updates – they’ll be coming your way after you hit that submit button!
We think you need these skills to ace Tenancy Sustainment Officer in Sunderland
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Tenancy Sustainment Officer. We want to see how you can support individuals transitioning into independent living!
Show Your Compassion: This role is all about helping vulnerable individuals, so let your compassionate side shine through in your written application. Share examples of how you've supported others in challenging situations – it’ll make a real difference!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, we want to understand your journey and how you can contribute to our mission.
Apply Through Our Website: Don’t forget to submit your application via northeastjobs.org.uk/sunderlandcitycouncil. It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you!
How to prepare for a job interview at Sunderland City Council
✨Know Your Stuff
Make sure you understand the role of a Tenancy Sustainment Officer inside out. Familiarise yourself with the challenges faced by vulnerable individuals and the importance of supporting them in their journey to independent living. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Show Your Compassion
During the interview, demonstrate your compassionate, person-centred approach. Share examples from your past experiences where you've successfully supported individuals with complex needs. This will highlight your ability to connect with tenants and provide the right support when they need it most.
✨Be Ready to Collaborate
The role involves working closely with various partners, so be prepared to discuss how you would build relationships with other agencies. Think of specific examples where you've collaborated effectively in the past, as this will showcase your teamwork skills and adaptability.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential situations you might face as a Tenancy Sustainment Officer, such as identifying early signs of tenancy breakdown. Prepare your responses to demonstrate your proactive approach and ability to intervene effectively.