At a Glance
- Tasks: Prepare and serve delicious food and drinks while creating a welcoming atmosphere.
- Company: Join Brew & Bake, a vibrant café under Sunderland City Council.
- Benefits: Flexible hours, team environment, and opportunities for career growth.
- Other info: Varied shifts with potential for extra hours during events.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Experience in customer service and a passion for catering.
The predicted salary is between 1040 - 1248 £ per month.
Brew & Bake at City Hall is a modern and vibrant cafe serving specialty teas and coffees and a wide range of fresh, tasty and nutritious sandwiches, soups, salads and baked goods. As part of Sunderland City Council, the team also provides a hospitality catering function for events and meetings in City Hall and other locations across the city.
We are looking to recruit 2 x 20hr posts of Hospitality Team Member. The applicants should have previous experience of working in a customer-focused environment and a desire to develop a career in a modern catering environment.
ResponsibilitiesThe general responsibilities are to assist in the preparation and serving of a high-quality food and drink offer and working as part of a team to ensure that every customer feels welcomed and looked after.
Hours and shift patternsThe café opens 07:30 to 16:00 Monday to Friday. Shift patterns will be varied. For example, one day you may be working an early shift from 7.00am to help with opening up the café, and the next you may be working a late shift to 4.30pm to help with closing down the service. As such, it is important that postholders are able to work flexibly. On occasion there may be additional hours to provide staffing cover to support events (which may involve evenings and weekends).
How to apply / contactFor an informal discussion please contact Graeme Guthrie, graeme.guthrie@sunderland.gov.uk. Applications must be completed online at northeastjobs.org.uk/sunderlandcitycouncil. If you need any support, contact: jobs@sunderland.gov.uk. Please note that CVs are not acceptable. All communication about your application for this post will be to the email address that you register with North East Jobs. This may include details of an online assessment you may need to complete and an invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other method. Please remember to check your junk mail items.
Hospitality Team Member in Sunderland employer: Sunderland City Council
Brew & Bake at City Hall is an excellent employer, offering a vibrant work environment within Sunderland City Council that prioritises customer service and team collaboration. Employees benefit from flexible working hours, opportunities for career development in a modern catering setting, and the chance to be part of a community-focused initiative that caters to various events across the city.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team Member in Sunderland
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sunderland City Council. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sunderland City Council
Don't be shy about reaching out to Sunderland City Council directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Team Member in Sunderland
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sunderland City Council and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sunderland City Council
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
