At a Glance
- Tasks: Administer digital systems, manage ticketing, and enhance customer engagement.
- Company: Join a vibrant cultural hub focused on community and creativity.
- Benefits: Flexible hours, creative environment, and opportunities for professional growth.
- Other info: Collaborative team atmosphere with a focus on continuous improvement.
- Why this job: Be the tech hero behind seamless digital experiences for audiences and partners.
- Qualifications: Experience with Spektrix, WordPress, and Artifax; strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a highly organised and digitally confident Digital Systems Administrator to support the operation of Culture House. This role will lead on the day-to-day administration and optimisation of key digital systems, ensuring they are effectively managed across ticketing, website content, event scheduling, and customer engagement. You will play a vital role in supporting a seamless and high-quality digital experience for audiences, partners, and staff. The post will also support the wider Creative Smart City Hub Library services, ensuring digital systems are effectively aligned across cultural, library, and community‑facing activity.
Key Tasks
- Administer and maintain ticketing and CRM systems (Spektrix)
- Manage and update website content via WordPress, ensuring accuracy and usability
- Support event scheduling, planning, and data management using Artifax
- Ensure integration and consistency across digital systems and platforms
- Coordinate event listings, digital content, and customer communications
- Produce reports and insights to support performance monitoring and audience development
- Provide systems support across Culture House, the Creative Smart City Hub Library services
- Work collaboratively across teams to ensure smooth operational delivery
- Contribute to continuous improvement of digital systems and processes
We are looking for someone who:
- Has hands‑on experience with Spektrix, WordPress, and Artifax
- Has experience managing digital systems within a busy venue, cultural, library, or events environment
- Is highly organised, with excellent attention to detail
- Is confident working across multiple systems and priorities
- Takes a proactive and solutions‑focused approach
- Communicates effectively and works well as part of a team
Digital Systems Administrator in Sunderland employer: Sunderland City Council
Culture House is an exceptional employer that fosters a collaborative and innovative work environment, perfect for those passionate about enhancing digital experiences in the cultural sector. With a strong commitment to employee growth, we offer opportunities for professional development and continuous improvement, ensuring that our team members thrive in their roles. Located within the vibrant Creative Smart City Hub, employees benefit from a dynamic atmosphere that encourages creativity and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Systems Administrator in Sunderland
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with Spektrix, WordPress, or Artifax, make sure to highlight that in conversations. Share specific examples of how you've used these systems to improve processes or enhance user experiences.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to Culture House or similar organisations and express your interest. A friendly email can go a long way in making a memorable impression.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in digital systems and customer engagement. This shows you're committed to continuous improvement, which is exactly what they’re looking for in a Digital Systems Administrator.
We think you need these skills to ace Digital Systems Administrator in Sunderland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Digital Systems Administrator role. Highlight your experience with Spektrix, WordPress, and Artifax, and showcase how you've managed digital systems in similar environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've improved digital systems or enhanced user experiences in previous roles.
Show Off Your Organisational Skills:Since this role requires excellent organisation, make sure to demonstrate your attention to detail in your application. Use bullet points to clearly outline your relevant skills and experiences.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details about the role!
How to prepare for a job interview at Sunderland City Council
✨Know Your Digital Systems
Make sure you brush up on your knowledge of Spektrix, WordPress, and Artifax before the interview. Be ready to discuss your hands-on experience with these systems and how you've used them to improve operations in previous roles.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities. Think of specific instances where your attention to detail made a difference, especially in managing digital content or event scheduling. This will demonstrate your fit for the role.
✨Be Solutions-Focused
During the interview, be prepared to discuss challenges you've faced in previous positions and how you approached solving them. This will show that you take a proactive stance and can think critically about improving digital systems.
✨Communicate and Collaborate
Since this role involves working across teams, practice articulating how you've successfully collaborated with others in the past. Highlight your communication skills and how they contributed to smooth operational delivery in a busy environment.
