At a Glance
- Tasks: Engage and deliver digital skills training online and offline.
- Company: Local government authority in Sunderland focused on community support.
- Benefits: Structured apprenticeship, professional qualification, and flexible work hours.
- Why this job: Make a difference by helping others build essential digital skills.
- Qualifications: Strong IT skills and effective communication abilities required.
- Other info: Part-time attendance at City Hall with ongoing learning opportunities.
The predicted salary is between 800 - 1400 £ per month.
A local government authority in Sunderland is seeking a Digital Support Assistant to engage and deliver digital skills training both online and offline.
Responsibilities include:
- Assisting with digital services
- Providing first-line customer support
- Contributing to communication initiatives
This role offers a structured apprenticeship framework for professional qualification and requires a flexible work approach. Candidates should be effective communicators with strong IT skills, capable of working both in teams and independently. Attendance at City Hall is required part-time alongside ongoing learning commitments.
Digital Inclusion Apprenticeship — Build Digital Skills in Sunderland employer: Sunderland City Council
Contact Detail:
Sunderland City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Inclusion Apprenticeship — Build Digital Skills in Sunderland
✨Tip Number 1
Network like a pro! Reach out to people in the digital skills training field, especially those connected to the local government. A friendly chat can open doors and give you insights that might just land you that apprenticeship.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your IT prowess during interviews or networking events. Bring examples of how you've helped others with digital services – it’ll make you stand out!
✨Tip Number 3
Be flexible and adaptable! The role requires a flexible work approach, so be ready to discuss how you can juggle both online and offline training. Highlight your ability to switch gears and tackle challenges head-on.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your communication skills. Plus, applying directly shows your enthusiasm for the role and makes it easier for us to spot your application.
We think you need these skills to ace Digital Inclusion Apprenticeship — Build Digital Skills in Sunderland
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about engaging with people, make sure your application highlights your communication skills. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively communicated in past roles.
Tailor Your Application: We want to see how you fit into our team! Take a moment to tailor your application to the job description. Mention specific responsibilities like delivering digital skills training and providing customer support to show that you understand what we’re looking for.
Highlight Your IT Skills: As a Digital Support Assistant, strong IT skills are a must. Make sure to list any relevant software or tools you’re familiar with, and if you’ve had experience with online training platforms, definitely mention that!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Sunderland City Council
✨Know Your Digital Skills
Make sure you brush up on your digital skills before the interview. Be ready to discuss your experience with various digital tools and platforms, as well as any training you've delivered. This will show that you're not just familiar with technology but also capable of teaching others.
✨Showcase Your Communication Skills
Since effective communication is key for this role, prepare examples of how you've successfully communicated complex information in the past. Think about times when you’ve helped someone understand a digital tool or resolved a tech issue—these stories will highlight your ability to engage with others.
✨Demonstrate Flexibility
This role requires a flexible work approach, so be prepared to discuss how you've adapted to changing situations in previous jobs or projects. Share specific instances where you had to adjust your plans or methods to meet the needs of your team or clients.
✨Research the Local Government Authority
Familiarise yourself with the local government authority in Sunderland and their digital initiatives. Understanding their goals and challenges will help you tailor your responses and show that you're genuinely interested in contributing to their mission.
