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- Tasks: Support individuals transitioning to stable homes and prevent homelessness.
- Company: Join a dedicated team focused on making a difference in the community.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Why this job: Make a real impact by helping vulnerable individuals achieve independent living.
- Qualifications: Compassionate, adaptable, and experienced in support planning.
- Other info: Collaborative environment with a focus on community partnerships.
The predicted salary is between 30000 - 40000 £ per year.
As a Tenancy Sustainment Officer, you will provide a comprehensive and proactive support package to individuals who have moved on from short‑term or emergency accommodation. You will also play a key role in preventing homelessness by supporting people to sustain their current accommodation and avoid repeat applications, working with SHIP and Housing Options colleagues.
Responsibilities
- Support individuals transitioning from supported, temporary, or emergency accommodation into settled homes.
- Work closely with the SHIP Manager to assist in improving the quality, safety, and sustainability of supported housing placements.
- Ensure tenants have the skills, knowledge, and confidence required for successful independent living.
- Identify early signs of tenancy breakdown and intervene promptly both in supported housing settings and places they move on to.
- Collaborate with a wide range of internal and external partners to ensure the right support is in place.
- Work closely with other roles including the Rough Sleeper Coordinator, Outreach Team, Temporary Accommodation & Move‑On Officers.
Qualifications
- Understand the challenges faced by vulnerable individuals, including those with complex needs.
- Have a compassionate, person‑centred approach.
- Be experienced in support planning and able to adapt your approach to meet different situations.
- Have knowledge of effective housing solutions and homelessness prevention.
- Be confident in building partnerships with a range of agencies, including supported housing providers.
Tenancy Sustainment Officer in Newcastle upon Tyne employer: Sunderland City Council
Contact Detail:
Sunderland City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Officer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sectors. Attend local events or workshops where you can meet potential colleagues and partners. Building relationships can open doors to job opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or during interviews, highlight your experience with vulnerable individuals and your understanding of tenancy challenges. Use real-life examples to demonstrate how you've made a difference.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to organisations directly, especially those that align with your values. Let them know you’re interested in working with them and how you can contribute to their mission.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills effectively. Plus, applying directly through us gives you a better chance of standing out in the crowd!
We think you need these skills to ace Tenancy Sustainment Officer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Tenancy Sustainment Officer. We want to see how you can support individuals transitioning into settled homes and prevent homelessness.
Showcase Your Compassion: In your written application, let your compassionate, person-centred approach shine through. Share examples of how you've supported vulnerable individuals in the past, as this is key to the role we’re looking to fill.
Highlight Relevant Experience: Don’t forget to mention any experience you have in support planning or working with complex needs. We’re keen to see how you’ve adapted your approach in different situations to help those in need.
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep your application professional. Use clear language and structure your thoughts well. And hey, don’t forget to apply through our website for the best chance!
How to prepare for a job interview at Sunderland City Council
✨Know Your Stuff
Make sure you understand the role of a Tenancy Sustainment Officer inside out. Familiarise yourself with the challenges faced by vulnerable individuals and the importance of a person-centred approach. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully supported individuals or prevented homelessness. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your practical experience and how it aligns with the responsibilities of the role.
✨Build Connections
Highlight your ability to collaborate with various agencies and partners. Think of instances where you've worked with different teams or organisations to achieve a common goal. This shows that you can build relationships and work effectively within a network, which is crucial for this role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This could be about the support systems in place for tenants or how the team collaborates with external partners. Asking questions not only shows your interest but also helps you gauge if the organisation is the right fit for you.