At a Glance
- Tasks: Join a dynamic team enforcing council regulations and supporting community engagement.
- Company: Sunderland City Council, committed to excellent public service.
- Benefits: 26 days annual leave, pension scheme, and flexible working options.
- Other info: Great opportunities for professional growth and continuous improvement.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong negotiation and communication skills; ability to handle challenging situations.
The predicted salary is between 24482 - 29922 £ per year.
Sunderland City Council are looking for a motivated Compliance Officer to work as part of a busy team dealing with the enforcement of liability orders for Council Tax, Non-Domestic Rates and Business Improvement District Levy, and Car Parking fixed penalty notices (up to and including removal and sale of debtors' goods) in accordance with the Taking Control of Goods Regulations 2013.
In this role you will be part of a proactive, efficient and effective Enforcement Team and will provide office-based support to Enforcement Agents out in the community and negotiate payment arrangements with debtors over the telephone or in their home. You will need to be confident, have excellent negotiation and communication skills and have the ability to be firm but fair in applying the law. You must be able to deal with difficult customers in a calm and courteous manner whilst recognising and assisting vulnerable customers.
If you are passionate about delivering excellent results, possess the skills and experience to contribute to our team, and are committed to continuous improvement, we would love to hear from you.
At Sunderland City Council you will have access to a fantastic range of benefits and discounts including:
- 26 days annual leave, 31 days for those with more than 5 years continuous service (excluding bank holidays)
- Local Government Pension Scheme
- Opportunities for professional development and career progression
- Home and agile working
This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service.
Compliance Officer in Newcastle upon Tyne employer: Sunderland City Council
Sunderland City Council is an excellent employer, offering a dynamic work environment where you can make a real impact on the community through strategic financial management. With a strong focus on employee development and collaboration, you will have opportunities to grow your skills while contributing to significant regeneration projects that enhance the lives of residents. The supportive culture and commitment to governance ensure that your work is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Officer in Newcastle upon Tyne
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Sunderland City Council looking for candidates who are engaged and informed.
We think you need these skills to ace Compliance Officer in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Sunderland City Council. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Sunderland City Council
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Sunderland City Council’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
