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- Tasks: Support customers in temporary housing to find long-term homes and provide tailored advice.
- Company: Join a compassionate team dedicated to helping vulnerable individuals achieve independent living.
- Benefits: Fixed term role until 2028 with opportunities for personal growth and development.
- Other info: Collaborative environment with a focus on community impact and personal fulfilment.
- Why this job: Make a real difference in people's lives by guiding them towards stable housing.
- Qualifications: Experience in housing support or social services is a plus, along with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Fixed Term Post until 31/03/2028
About the Role
We are seeking a proactive and compassionate Move On Officer to join our Housing Options Team. In this vital role, you will support customers living in temporary, emergency, or short‑term accommodation, including placements within the Supported Housing Improvement Programme (SHIP), to move into settled and suitable long‑term housing. You will provide clear advice, tailored support, and realistic expectations around housing options across supported, social, and private rented sectors. Working collaboratively with colleagues, accommodation providers, and partner agencies, you will help vulnerable individuals, many with multiple and complex needs, navigate their journey towards independent living.
Responsibilities
- Visit customers in their accommodation to offer housing advice, practical support, guidance, and interventions that assist their move on.
- Assist with meeting actions on Personalised Housing Plans.
- Liaise with internal teams, external agencies, and support providers to ensure customers receive the right interventions at the right time.
- Advocate on behalf of customers to access appropriate services including substance misuse support, mental health services, debt advice, benefits, and more.
- Build strong relationships with social landlords, private landlords, and supported accommodation providers to broaden move‑on opportunities.
Qualifications
Move on Officer employer: Sunderland City Council
Contact Detail:
Sunderland City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Move on Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show your passion for helping others! When you get the chance to chat with potential employers, share your experiences and why you care about supporting vulnerable individuals. Authenticity goes a long way!
✨Tip Number 3
Prepare for interviews by researching the organisation and its values. Think about how your skills align with their mission to help customers move into long-term housing. Tailor your answers to reflect their goals.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way, and applying directly can give you an edge. Let’s make your job search smoother together!
We think you need these skills to ace Move on Officer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about supporting vulnerable individuals and are committed to making a difference in their lives.
Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills that align with the Move On Officer role. We love seeing how your background fits with our mission, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your application is easy to read. This will help us understand your qualifications and motivations quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sunderland City Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Move On Officer. Familiarise yourself with the Housing Options Team's objectives and the specific challenges faced by customers in temporary accommodation. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Compassionate Side
As a Move On Officer, empathy is key. Prepare examples from your past experiences where you've supported vulnerable individuals or navigated complex situations. Highlight how your compassionate approach has made a difference in someone's life, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations related to housing advice and support. Think through potential scenarios, such as assisting someone with multiple needs or advocating for a customer’s access to services. Practising your responses will help you feel more confident during the interview.
✨Build Connections with the Interview Panel
During the interview, aim to establish rapport with the panel. Use their names, listen actively, and engage with their questions thoughtfully. Showing that you can build relationships will reflect your ability to connect with customers and partner agencies in the role.