Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the management of commercial waste streams and support operational growth.
- Company: Join a dedicated team providing essential environmental services year-round.
- Benefits: Flexible working hours, including weekends, with opportunities for professional development.
- Why this job: Make a real difference in environmental services while developing valuable skills.
- Qualifications: Experience with data systems and excellent customer service skills required.
- Other info: Dynamic role with a focus on multitasking and handling diverse enquiries.
The predicted salary is between 30000 - 50000 £ per year.
Come and join our Technical Services Team!
You will be one of two Environmental Services Technical Officers with your main focus being to lead on the day-to-day management of all commercial waste streams including delivery of waste provision at events and privately contracted work.
You will be required to develop, maintain information systems to capture and analyse data to support robust decision to drive operational growth and increasing income generation.
You will work in a busy environment dealing with a number of enquiries from a range of sources and should be able to multitask and handle changing priorities. Experience of working with a case management system would be an advantage.
You should also be fully familiar with data protection and the use of MS Office/Office 365 applications.
Excellent customer service skills are essential, as you\’ll be communicating with service users, members of the public, and external organisations via a range of communication methods.
The Environmental Services Technical team delivers an essential 24/7 365 day a year service and you will be required to work flexibly to meet demand, which may include some weekend and evening work.
For an informal discussion, please contact Neil Barnes, Service Development Manager, via email:neil.barnes@sunderland.gov.uk
Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance, contact:jobs@sunderland.gov.uk.
Please note that CVs are not acceptable.
All communication about your application for this post will be to the email address that you register with North East Jobs. This may include details of an online assessment you may need to complete and an invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other method. Please remember to check your junk mail items.
#J-18808-Ljbffr
Environmental Services Technical Officer employer: Sunderland City Council
Contact Detail:
Sunderland City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Environmental Services Technical Officer
✨Tip Number 1
Get to know the company and its values! Research Sunderland City Council and their Environmental Services. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your multitasking skills! Since the job involves handling various enquiries, try simulating a busy environment. You could even ask a friend to throw random questions at you while you work on something else.
✨Tip Number 3
Brush up on your customer service skills! Think of examples from your past experiences where you’ve successfully dealt with challenging situations. This will come in handy when discussing your ability to communicate effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on your email for any updates or assessments after you apply.
We think you need these skills to ace Environmental Services Technical Officer
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in an Environmental Services Technical Officer and help you tailor your application to match our needs.
Show Off Your Skills: When filling out your application, highlight your experience with data management and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant experience!
Keep It Professional but Personal: While we love a professional tone, don’t forget to let your personality shine through! We’re looking for someone who can communicate effectively, so feel free to express your enthusiasm for the role and our team.
Apply Through Our Website: Make sure to submit your application through northeastjobs.org.uk/sunderlandcitycouncil. This is the best way for us to receive your application and keep everything organised. Plus, it’s super easy!
How to prepare for a job interview at Sunderland City Council
✨Know Your Waste Management Stuff
Make sure you brush up on your knowledge of commercial waste streams and the specific challenges they present. Familiarise yourself with the latest trends in environmental services, as this will show your passion for the role and help you stand out.
✨Show Off Your Data Skills
Since you'll be developing and maintaining information systems, be prepared to discuss your experience with data analysis and case management systems. Bring examples of how you've used data to drive decisions or improve processes in previous roles.
✨Master the Art of Multitasking
In a busy environment, being able to juggle multiple tasks is key. Think of examples from your past where you successfully managed competing priorities and be ready to share them during the interview.
✨Customer Service is Key
You'll be dealing with various stakeholders, so highlight your customer service skills. Prepare to discuss how you've handled enquiries and resolved issues in a professional manner, showcasing your communication skills across different platforms.