At a Glance
- Tasks: Enhance the digital fan experience on safc.com and design user-friendly journeys.
- Company: Join Sunderland AFC, a passionate football club dedicated to fan engagement.
- Benefits: Full-time role with opportunities for growth in a vibrant sports environment.
- Other info: Work on-site at the iconic Stadium of Light with a dynamic team.
- Why this job: Make a real impact on how fans interact with their favourite club online.
- Qualifications: 1+ years in digital product management and strong customer experience focus.
The predicted salary is between 30000 - 40000 £ per year.
Sunderland AFC is seeking a Digital Experience Executive to manage safc.com, enhancing the digital fan experience. You will design intuitive user journeys and improve site performance while collaborating with internal teams and external agencies.
The ideal candidate has at least 1 year of experience in digital product management, a strong focus on customer experience, and is technically proficient with CMS platforms and analytics tools. This role is full-time and on-site at the Stadium of Light.
Digital Experience Lead: Fan UX & Onsite Growth in Sunderland employer: Sunderland Association Football Club
Sunderland AFC is an exceptional employer that prioritises the digital fan experience, offering a dynamic work environment at the iconic Stadium of Light. With a strong emphasis on collaboration and innovation, employees benefit from professional growth opportunities and a culture that values creativity and customer-centric solutions. Join us to be part of a passionate team dedicated to enhancing the fan journey in a vibrant and supportive atmosphere.
Contact Details:
Sunderland Association Football Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Digital Experience Lead: Fan UX & Onsite Growth in Sunderland
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those connected to Sunderland AFC. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best work in digital product management and user experience. This is your chance to demonstrate how you can enhance the digital fan experience at safc.com.
✨Tip Number 3
Prepare for the interview by researching Sunderland AFC and their digital initiatives. Knowing their current projects will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and enhancing the fan experience at the Stadium of Light.
We think you need these skills to ace Digital Experience Lead: Fan UX & Onsite Growth in Sunderland
Some tips for your application 🫡
Show Your Passion for Digital Experience:When you're writing your application, let us see your enthusiasm for enhancing the digital fan experience. Share examples of how you've improved user journeys in the past and why you love working in this field.
Highlight Relevant Experience:Make sure to clearly outline your experience in digital product management. We want to know about your technical skills with CMS platforms and analytics tools, so don’t hold back on those details!
Tailor Your Application:Customise your application to reflect the specific requirements of the Digital Experience Executive role. Use keywords from the job description to show that you understand what we're looking for and how you fit the bill.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at Sunderland Association Football Club
✨Know Your Digital Stuff
Make sure you brush up on your knowledge of CMS platforms and analytics tools. Be ready to discuss how you've used these in past roles to enhance user experiences. This will show that you’re not just familiar with the tech, but you can also leverage it effectively.
✨Showcase Your User Journey Skills
Prepare examples of how you've designed intuitive user journeys in previous projects. Think about specific challenges you faced and how you overcame them. This will demonstrate your problem-solving skills and your focus on customer experience.
✨Collaboration is Key
Since this role involves working with internal teams and external agencies, be ready to talk about your collaboration experiences. Share stories that highlight your ability to work well with others and how you’ve contributed to successful projects as part of a team.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations related to site performance or fan engagement. Think through potential scenarios beforehand and prepare your responses. This will help you demonstrate your critical thinking and strategic planning abilities.
