At a Glance
- Tasks: Bridge the gap between field insights and product development in a dynamic restaurant environment.
- Company: Join sunday, a fast-growing tech company revolutionising restaurant payments.
- Benefits: Competitive salary, stock options, flexible work, and comprehensive health insurance.
- Other info: Opportunity for rapid growth and leadership roles in a vibrant team.
- Why this job: Be a driving force in innovation while working closely with restaurants and clients.
- Qualifications: Entrepreneurial mindset, strong communication skills, and experience in fast-paced environments.
The predicted salary is between 58540 - 71548 £ per year.
About Us sunday is building the fastest, simplest way to pay in restaurants.
With a quick scan of a QR code, diners can pay, tip, and leave in about 10 seconds.
We believe great products should feel obvious, not complicated, and we focus relentlessly on keeping things simple while earning trust from restaurants and guests at every interaction.
Today, sunday powers payments in thousands of restaurants across the US, UK, and France, helping operators turn tables faster, increase tips, and unlock valuable insights.
We push ourselves to go beyond what’s expected, building with ownership, moving fast, and scaling with ambition as we tackle our biggest growth opportunity in the US.
About the Role
As an Innovation & Strategy Lead at sunday, your ultimate goal is to bridge the gap between what happens in the field and how we build our product.
This isn't a desk job: you'll be out there, close to restaurants, clients, and staff, turning real-world friction into actionable insights and shipping solutions fast.
You’ll report directly to the CEO, with a dotted line to the Chief of Staff, which means you’ll have access to the most senior levels of the company and the full mandate to make things happen across every team.
This role is a rare opportunity for a deeply entrepreneurial person who loves being in the field, hates bureaucracy, and wants to be a driving force behind how sunday evolves operationally.
Whether you join as an end-of-studies intern or a full-time hire, you’ll own real problems from day one, and you’ll be expected to solve them.
The best performers will have the opportunity to lead an Ops Excellence team or take ownership of a full Product line.
Join early, grow fast, and shape the journey!
Key Responsibilities
- Own field immersion: Spend the majority of your time in restaurants, with clients and restaurant staff, building a ground-level understanding of adoption challenges (our share of wallet at restaurants) and real-world friction points.
- Track and prioritize action: Maintain a clear, up-to-date view of all ongoing and pending field actions, noting what falls through the cracks and what should be prioritized.
- Identify problems and ship solutions: Proactively spot operational issues and don't just flag them, design a plan and execute it, leveraging the right people and resources across the company you’ll have access to.
- Turn proximity into knowledge: Convert what you observe in the field into structured insights that feed product, ops, and commercial decisions at the highest level.
- Be the CEO's eyes and ears: Keep Victor informed on all relevant field dynamics, emerging trends, and blockers, make sure nothing important gets lost in translation.
- Iterate fast, break things, innovate: Test ideas quickly, learn from what doesn't work, and never let perfect be the enemy of progress.
• Drive field insights and travel across France, the UK, and the US!
About You
Must-haves
- You are deeply entrepreneurial: you see a problem and your first instinct is to fix it, not report it.
- You have a relentless bias for action: you move fast, follow through, and get things done without waiting for perfect conditions.
- You are an exceptional communicator: you can synthesize complex, ambiguous situations into clear takeaways for a CEO or a waiter alike.
- You are field-oriented and thrive in client-facing environments: you are energized by being on-site, not behind a screen.
- You seek for granular insights: your first reflex is to dive deeper to understand.
- You leverage AI to the highest degree in the problems you solve.
- Up to 8 years of experience in fast-paced environments: Top tier consulting, High growth series A-C start-ups, Banking etc.
Nice-to-haves
- Experience in project management or team management.
- A background in startups, operations-heavy roles, founding companies.
- Familiarity with the hospitality or restaurant industry.
What we Offer
- Competitive salary + Stock Options
- A great office in the heart of London with a balance of in-person and remote work
- Free Vacation Policy
- 100% Employer-Covered Health Insurance sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).
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Innovation and Strategy Lead employer: sunday
At sunday, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to take ownership and drive meaningful change. As a Senior Go-to-Market Engineer, you'll have the opportunity to work at the forefront of technology in a fast-paced environment, with access to competitive salaries, stock options, and comprehensive health benefits. Our commitment to employee growth is evident through our mentorship programmes and the chance to shape the future of our revenue operations as we expand globally.
StudySmarter Expert Advice🤫
We think this is how you could land Innovation and Strategy Lead
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Innovation and Strategy Lead at sunday!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like sunday or be willing to refer you for that Innovation and Strategy Lead position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from sunday who’s on the lookout for their next Innovation and Strategy Lead star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Innovation and Strategy Lead role at sunday!
We think you need these skills to ace Innovation and Strategy Lead
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at sunday. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at sunday
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at sunday. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!