Leader Workers Compensation
Leader Workers Compensation

Leader Workers Compensation

North East Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to achieve business goals and enhance performance.
  • Company: Join Suncorp, a diverse and inclusive company committed to community values.
  • Benefits: Enjoy flexible work options, competitive pay, and discounts on retail and insurance products.
  • Why this job: Make a real impact while developing your leadership skills in a supportive environment.
  • Qualifications: 5+ years of experience in team leadership and claims management preferred.
  • Other info: Located in Newcastle, this is a permanent role with opportunities for career growth.

The predicted salary is between 42000 - 84000 £ per year.

Take the next step. Be part of something bigger at Suncorp.

  • Great opportunity to join our growing NSW Workers Insurance business
  • Make a real difference providing quality outcomes for our customer and business
  • Newcastle Location – Permanent role

About the role:

In this role, you provide purposeful leadership and direction to create a high performing team environment, providing oversight and management of team operational/strategic activities in line with financial and divisional objectives. You’ll provide outstanding leadership through role modelling, consistent coaching at all levels to strengthen skills and productivity; and drive performance and outcomes through activities that build team engagement and employee satisfaction.

What you\’ll do:

  • Drive performance of the team that delivers results against the business strategy and financial targets
  • Motivate, develop, and engage team members to drive results and create a high performing team
  • Manage day to day workflow; resources, productivity and efficiency, ensuring performance objectives
  • Seek advice from Technical Advisor and Injury Management Advisor regarding complex decisions
  • Analyse data and reports to identify trends performance improvement
  • Build, enhance and maintain quality relationships with all internal and external customers.

What you\’ll bring:

  • Minimum 5 years’ experience leading and coaching teams is desirable
  • Demonstrated experience in claims management, personal injury claims or an associated field
  • Proven experience leading a team of people with ability to lead, engage and motivate others
  • Ability to understand data, identify area of opportunity and deliver to business targets.

What we can offer you:

  • Competitive benefits package and excellent work culture
  • Excellent discounts on a range of retail favourite stores as well as insurance products
  • A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave
  • Invest in your brighter future with ongoing study support and career development programs

About Suncorp Group:

We believe we are at our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

For more information or if you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact Annette_frasca@suncorp.com.au for a confidential conversation.

Advertised: 01 Aug 2025 AUS Eastern Standard Time
Applications close: 15 Aug 2025 AUS Eastern Standard Time

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Utilise your personal injury experience and lead our amazing Newcastle team

Utilise your personal injury experience and lead our amazing Newcastle team

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Leader Workers Compensation employer: Suncorp

At Suncorp, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Newcastle that fosters diversity, inclusion, and employee growth. With competitive benefits, flexible working options, and a commitment to career development, we empower our team members to thrive while making a meaningful impact in the Workers Compensation sector. Join us to lead a passionate team dedicated to delivering quality outcomes for our customers and community.
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Contact Detail:

Suncorp Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Leader Workers Compensation

✨Tip Number 1

Familiarise yourself with the latest trends in workers' compensation and personal injury claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.

✨Tip Number 2

Network with professionals in the workers' compensation sector, especially those who have experience in leadership roles. Engaging with them can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully led teams in the past. Highlight your ability to motivate and engage team members, as this is crucial for the role.

✨Tip Number 4

Research Suncorp's values and culture thoroughly. Understanding their commitment to diversity and inclusion will allow you to align your responses with their organisational goals during the interview process.

We think you need these skills to ace Leader Workers Compensation

Leadership Skills
Team Management
Coaching and Mentoring
Performance Management
Claims Management
Data Analysis
Strategic Planning
Relationship Building
Motivational Skills
Problem-Solving Skills
Communication Skills
Adaptability
Customer Service Orientation
Financial Acumen

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your leadership experience and any relevant skills in claims management or personal injury. Use specific examples that demonstrate your ability to motivate and engage teams.

Craft a Compelling Cover Letter: In your cover letter, express your passion for creating high-performing teams and how your experience aligns with Suncorp's values. Mention specific achievements that showcase your ability to drive performance and build relationships.

Highlight Relevant Experience: When detailing your work history, focus on roles where you led teams or managed operational activities. Emphasise your understanding of data analysis and how you've used it to improve team performance.

Prepare for Potential Questions: Think about how you would respond to questions regarding team motivation and performance management. Be ready to discuss your approach to coaching and developing team members in line with business objectives.

How to prepare for a job interview at Suncorp

✨Showcase Your Leadership Skills

As a candidate for the Leader Workers Compensation role, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated and engaged team members to achieve results.

✨Understand the Business Strategy

Familiarise yourself with Suncorp's business strategy and financial targets. Be ready to discuss how your experience aligns with their objectives and how you can contribute to driving performance and achieving these goals.

✨Prepare for Data Analysis Questions

Since the role involves analysing data to identify trends and performance improvements, be prepared to discuss your experience with data analysis. Think of specific instances where your insights led to positive changes or outcomes.

✨Emphasise Relationship Building

Building quality relationships is key in this role. Be ready to share examples of how you've maintained strong relationships with internal and external customers, and how this has positively impacted your team's performance.

Leader Workers Compensation
Suncorp

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