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- Tasks: Manage daily operations of a busy GP practice, ensuring top-notch patient care.
- Company: Join a well-established private GP practice in Kensington, known for personalised healthcare.
- Benefits: Enjoy paid overtime, a contributory pension scheme, and discounted food on site.
- Why this job: Be part of a supportive team, making a real impact on patient experiences.
- Qualifications: 5+ years as a Practice Manager in a private GP setting is essential.
- Other info: Strong leadership and IT skills are key; experience in HR and accounting is a plus.
The predicted salary is between 50000 - 55000 £ per year.
Location: Kensington
Job Type: Full-time, On Site
Salary: £50,000–£55,000 per annum, plus performance-related bonuses
Benefits:
- Paid overtime for additional hours worked beyond contracted hours
- Contributory company pension scheme
- Pension
- Discounted food and refreshments on site
- Supportive, friendly team environment
About the Practice
Our client is an established private GP practice in Kensington that provides personalised, high-quality healthcare to families, local residents, businesses, and international patients.
Role Overview
As Practice Manager, you will play a pivotal role in the smooth running of a busy, three-doctor private GP practice. You will be responsible for the overall management and administration of the practice, ensuring the highest standards of patient care and regulatory compliance.
Key Responsibilities
- Practice Operations: Oversee the day-to-day running of the practice, including clinic scheduling, appointment bookings, and supervising two practice administrators.
- CQC & Clinical Governance: Lead on all aspects of CQC compliance, clinical governance, and quality assurance, ensuring the practice meets and exceeds regulatory standards.
- Leadership: Provide strong leadership and direction to the administrative team, fostering a collaborative and positive working environment.
- Reception & Administration: Undertake front-of-house duties as required, including answering phones, handling billing and payments, managing correspondence, and responding to emails.
- HR & Payroll: Manage HR functions such as recruitment, onboarding, performance reviews, and payroll administration.
- Financial Management: Prepare monthly and annual accounts, manage banking, and liaise with the accountant for end-of-year financial reporting. Knowledge of accounting software for profit and loss and payroll is essential.
- IT & Systems: Maintain and develop IT systems to enhance efficiency and service delivery; ensure data security and compliance with GDPR.
- Patient Experience: Ensure all patients receive a warm, professional, and seamless experience from first contact to follow-up.
Candidate Profile
Experience: Minimum 5 years as a Practice Manager in a private GP (essential), with demonstrable experience in CQC management and compliance.
Skills:
- Strong leadership and people management skills
- Excellent organisational and multitasking abilities
- High level of IT proficiency, with experience in practice management software
- Sound financial acumen, with experience using accounting software for profit and loss and payroll
- Exceptional communication and interpersonal skills
- Calm, proactive, and solutions-focused approach
- Attention to detail and ability to work independently
Desirable: Experience in accounting, HR, and payroll is preferred.
Contact Detail:
Sunblink Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Manager
✨Tip Number 1
Network with professionals in the healthcare sector, especially those who have experience as Practice Managers. Attend local healthcare events or join relevant online forums to connect with others in the field and gain insights into the role.
✨Tip Number 2
Familiarise yourself with the latest CQC regulations and compliance standards. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to maintaining high standards in patient care during interviews.
✨Tip Number 3
Showcase your leadership skills by volunteering for management roles in your current position or through community initiatives. This hands-on experience will help you build a strong case for your ability to lead a team effectively.
✨Tip Number 4
Research the specific GP practice you are applying to. Understanding their values, patient demographics, and any recent news can help you tailor your approach and show genuine interest in contributing to their success.
We think you need these skills to ace Practice Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Practice Manager, particularly in private GP settings. Emphasise your skills in CQC management, leadership, and financial management to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and your understanding of the role. Mention specific examples from your past experience that demonstrate your ability to manage practice operations and enhance patient experience.
Highlight Relevant Skills: In your application, clearly outline your strong leadership, organisational, and IT skills. Provide examples of how you've successfully managed teams and improved operational efficiency in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Practice Manager role.
How to prepare for a job interview at Sunblink
✨Showcase Your Leadership Skills
As a Practice Manager, strong leadership is key. Be prepared to discuss your previous experiences in leading teams, managing conflicts, and fostering a positive work environment. Share specific examples that highlight your ability to motivate and guide your team.
✨Demonstrate Your CQC Knowledge
Since the role involves CQC compliance, it's crucial to show your understanding of these regulations. Familiarise yourself with the latest CQC standards and be ready to discuss how you've ensured compliance in past roles. This will demonstrate your capability to maintain high-quality patient care.
✨Highlight Your Financial Acumen
Financial management is a significant part of this role. Be prepared to talk about your experience with budgeting, accounting software, and financial reporting. Providing examples of how you've successfully managed finances in previous positions will set you apart.
✨Prepare for Patient Experience Questions
The practice prioritises patient experience, so expect questions on how you would enhance this aspect. Think of strategies you've implemented in the past to improve patient satisfaction and be ready to share your ideas on creating a warm and professional environment.
